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Dune HD Max Vision 4K
Dune ecosystem Ultra-HD 4K HDR Media Player with Hi-Fi audio. AK4493EQ DAC. Dolby Vision, HDR10+. 2xHDD. 2xHDMI.
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Author Topic: Q10 Pro Bluetooth problem  (Read 103 times)

nortonuser

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Q10 Pro Bluetooth problem
« on: April 06, 2021, 09:03:36 AM »
A HiMedia  Q10 pro I purchased new 3 months ago has faulty Bluetooth and I am unable to connect A Bluetooth mouse or Bluetooth Headphones .
They pair ok but will not connect the Jabra headphones which tell's me they are connecting then say disconnecting.

The mouse intermittently connects and then disconnects.

I am running 2.1.7 FW could that be the problem ?

Also could I rollback to an earlier FW version ? to try to fix the problem.

nandish

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Re: Q10 Pro Bluetooth problem
« Reply #1 on: April 07, 2021, 05:13:03 PM »
Is the wi-fi antenna tightened on the back? Without the antenna, Bluetooth does not work properly. This antenna also works with bluetooth. 
I'm writing in English with little google help :)

nortonuser

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Re: Q10 Pro Bluetooth problem
« Reply #2 on: April 08, 2021, 08:34:55 AM »
I shall check thanks.

nortonuser

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Re: Q10 Pro Bluetooth problem
« Reply #3 on: April 08, 2021, 10:33:02 AM »
Many thanks for the tip as the bluetooth is now working great.
I use a ethernet cable for the network and did not even have the antenna attached.
Cheers

nandish

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Re: Q10 Pro Bluetooth problem
« Reply #4 on: April 08, 2021, 08:06:52 PM »
 :)
Many thanks for the tip as the bluetooth is now working great.
I use a ethernet cable for the network and did not even have the antenna attached.
Cheers
:) :) :)
I'm writing in English with little google help :)

 

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