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COURIER SHIPPING

Applicable to: Zidoo NEO Alpha, NEO S, UHD3000, Z1000 Pro, Z10 Pro, Zidoo Z9X, EverSolo DAC Z8, EverSolo DAC Z6.

Region	Taxes	Service	Tracking	Cost	Delivery Speed (working days)
United Kingdom Mainland , NI, IoM	Inclusive of VAT @ 20%	UPS Next Day	Detailed tracking Signature on delivery	FREE	Next working day
Europe Zone 1&2	Exclusive of taxes. EU VAT+duty info	Parcelforce, with final delivery by local postal service	Detailed tracking Signature on delivery	INCLUDED	2-5 France, Germany, Ireland, UK Channel Islands. 3-8 Austria, Denmark, Finland, Hungary, Netherlands, Norway, Spain, Sweden, Switzerland. 5-15 Andorra, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Estonia, Greece, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Portugal, Portugal (Azores+Madeira), Poland, Romania, Spain (Canary Islands), Spain (Balearic Islands), Slovakia, Slovenia, Turkey.
United States / Canada	Exclusive of taxes	Fedex International Priority or equivalent	Detailed tracking Signature on delivery	INCLUDED	2-4 United States (Mainland+Alaska) / Canada
Rest of World	Exclusive of taxes	Parcelforce, Fedex International Economy or equivalent	Detailed tracking Signature on delivery	INCLUDED	3-8 Bahrain, Bosnia, Croatia, France (Guadeloupe, French Guiana, Martinique, Réunion, Mayotte, Saint-Martin), Kuwait, Israel, Mauritius, Macedonia, Mexico, Puerto Rico, Qatar, Saudi Arabia, Serbia, Singapore, Spain (Ceuta+Melilla), Ukraine, United Arab Emirates 5-15 Argentina, Australia, Brazil, India, Japan, New Zealand, South Africa

POSTAL SHIPPING

Applicable to: UGOOS X4Q Pro, remotes and accessories.

Region	Taxes	Service	Tracking	Cost	Delivery Speed (working days)
United Kingdom Mainland , NI, IoM	Inclusive of VAT @ 20%	Royal Mail Signed 24 / Evri	Limited / Yes	FREE	1-2
Europe Zone 1&2	Exclusive of taxes. EU VAT+duty info	Royal Mail International Signed / Evri Europe	Limited Signature on delivery	INCLUDED	3-8 Austria, France, Germany, Ireland, Netherlands, Spain, UK Channel Islands 5-15 Andorra, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Norway, Poland, Portugal, Portugal (Azores+Madeira), Romania, Slovakia, Slovenia, Spain (Balearic Islands), Spain (Canary Islands), Sweden, Switzerland, Turkey
United States / Canada	Exclusive of taxes	Royal Mail International Signed	Limited Signature on delivery	INCLUDED	3-8 United States (Mainland+Alaska) / Canada
Rest of World	Exclusive of taxes	Royal Mail International Signed	Limited Signature on delivery	INCLUDED	5-15 Argentina, Australia, Bahrain, Bosnia, Brazil, Croatia, France (Guadeloupe, French Guiana, India, Israel, Japan, Kuwait, Macedonia, Martinique, Mauritius, Mayotte, Mexico, New Zealand, Puerto Rico, Qatar, Réunion, Saint-Martin), Saudi Arabia, Serbia, Singapore, South Africa, Spain (Ceuta+Melilla), Ukraine, United Arab Emirates

GENERAL

UK Royal Mail and Parcelforce workers are on strike various days through Autumn 2022. During strike action we will use alternative couriers to maintain our usual delivery times.

We cannot ship to: Afghanistan, Belarus, Iraq, Iran, North Korea, Russia, Syria

Cut off time for same day despatch is 9:00. (UK time now is 12:54).

EXPRESS SHIPPING

EXPRESS uses the fastest possible courier.

This will depend on destination but would typically be Fedex International Priority, UPS Express or DHL Express.

Working days	Country
1-3	Austria, Bosnia, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, USA
2-3	Kuwait, Macedonia, Malta, Mexico, Norway, Saudi Arabia, Turkey
3+	Australia, India, Japan, New Zealand, South Africa

DELIVERY REGION

Our website attempts to auto-detect your location based on IP address and shows pricing and delivery options appropriate to your location. For example, our website thinks you are reading this from United States so your delivery region is set to United States / Canada.

If our website incorrectly detects your location you can override it by selecting the flag icons at the top right of every page. Regions and pricing are determined by taxation regime and cost of shipping, not political grouping. Delivery Info.

Whether the price is inclusive of local taxes depends on delivery location. UK pricing includes VAT at 20%. All other delivery region pricing is exclusive of all taxes.

STOCK LEVEL

The 'stock level' text indicates the following:

IN STOCK Item in stock ready to ship.
SCHEDULED Item in stock but despatch delayed due to planned closure. Despatch date will be given.
PRE-ORDER New item accepting pre-orders. Expected despatch date will be given.
RE-STOCK Existing product waiting for more stock. Expected despatch date will be given.
BACK-ORDER Item ordered on demand. Lead time before despatch will be given.
COMING SOON New item coming soon.
OUT OF STOCK No stock and no firm date for more.