FREE UK & WORLD COURIER items are sent by parcel courier.
The service used will depend on destination but could be Parcelforce, DPD Classic, TNT Economy, or Fedex Economy.
Applicable to all high value items. Currently: Zidoo UHD2000, Zidoo Z1000, Dune HD Pro 4K II, Zidoo Z10, Zidoo Z9X, Zidoo Z9S, Dune HD Realbox 4K.
| Region | Service Used | Tracking | Cost | Delivery Speed | ||||||||
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Parcel courier | Detailed tracking Signature on delivery |
£FREE | Next working day (UK Mainland) | ||||||||
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Parcel courier | Detailed tracking Signature on delivery |
£FREE |
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Cut off time for same day despatch is 9:00. (UK time now is 12:38).
WORLD EXPRESS
WORLD EXPRESS shipping uses the fastest possible courier.
The service used will depend on destination but could be Fedex Express, TNT Express, or DPD Air Express.
| Working days | Country |
| 1-2 | Austria, Bosnia, Belgium, Bulgaria, Canada, Croatia, Czechia, Denmark, France, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, Netherlands, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, USA |
| 2-3 | Cyprus, Estonia, Finland, Latvia, Lithuania, Kuwait, Macedonia, Malta, Mexico, Norway, Saudi Arabia, Turkey |
| 3+ | Australia, Belarus, Japan, New Zealand, Russia, South Africa |
Cut off time for same day despatch is 9:00. (UK time now is 12:38).
The 'stock level' text indicates the following:
High: High level of stock.
Normal: Normal level of stock, no immediate danger of selling out.
Low: Low level of stock, item will sell out soon.
Pre-order: New product accepting pre-orders. Expected despatch date will be given.
Restock pre-order: Existing product waiting for more stock. Expected despatch date will be given.
Scheduled despatch: Item is in stock but despatch delayed due to planned closure. Despatch date will be given.
Back-order: Item can be back-ordered from supplier. Lead time before despatch will be given.
Out of stock: No stock and no firm date for more.
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The UK left the EU on 31-JAN-2020. We are now in a 'transition period' where the UK abides by all EU rules until 31-DEC-2020.
During this transition period nothing changes with regard to UK-EU tariffs/taxes/duties or consumer law. Everything is exactly the same as if the UK was still in the EU.
There are currently no tariffs/taxes/duties when we ship to an address in the EU.
What happens after end 2020 is currently being negotiated, but we expect a situation similar to today for our business and customers. Introducing trade barriers between the UK and EU for relatively low value goods would be excessively costly for both sides.
Whatever happens, we will honour warranties and consumer rights as if the UK had remained in the EU.
