STANDARD SHIPPING

Region	Taxes	Service	Tracking	Cost	Delivery Speed (working days)
United Kingdom Mainland , NI, IoM	Inclusive of VAT @ 20%	Parcelforce 24	Detailed tracking Signature on delivery	FREE	Next working day
Europe Zone 1	Exclusive of taxes. EU VAT+duty info	Parcelforce, with final delivery usually by local postal service	Detailed tracking Signature on delivery	INCLUDED	2-4 France, Ireland, UK Channel Islands 4-7 Austria, Germany, Spain
Europe Zone 2	Exclusive of taxes. EU VAT+duty info	Parcelforce, with final delivery usually by local postal service	Detailed tracking Signature on delivery	INCLUDED	4-7 Finland, Hungary, Norway, Sweden, Switzerland 5-15 Andorra, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Iceland, Latvia, Liechtenstein, Lithuania, Luxembourg, Netherlands, Poland, Romania, Spain (Canary Islands), Spain (Balearic Islands), Slovakia, Slovenia 15+ Belgium, Greece, Italy, Malta, Portugal, Portugal (Azores+Madeira)
United States / Canada	Exclusive of taxes	Fedex International Priority, UPS Express or equivalent	Detailed tracking Signature on delivery	INCLUDED	1-3
Rest of World	Exclusive of taxes	Fedex International Economy, TNT Economy or equivalent	Detailed tracking Signature on delivery	INCLUDED	3-5 Bosnia, Croatia, France (Guadeloupe, French Guiana, Martinique, Réunion, Mayotte, Saint-Martin), Kuwait, Israel, Mauritius, Macedonia, Mexico, Qatar, Saudi Arabia, Serbia, Singapore, Spain (Ceuta+Melilla), Turkey, Ukraine, United Arab Emirates 5+ Argentina, Australia, Brazil, Japan, New Zealand, South Africa

UK Royal Mail and Parcelforce workers are on strike various days through Autumn 2022. During strike action we will use alternative couriers to maintain our usual delivery times (e.g. DHL Next Day for UK orders).

Overseas territories of EU countries are generally included in the Rest of World category. Please email us if unsure.

We cannot ship to: Afghanistan, Belarus, Iraq, Iran, Russia, Syria.

Cut off time for same day despatch is 9:00. (UK time now is 14:26).

EXPRESS SHIPPING

EXPRESS uses the fastest possible courier.

This will depend on destination but would typically be Fedex International Priority, UPS Express, TNT Express or DPD Air Express.

Working days	Country
1-3	Austria, Bosnia, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, USA
2-3	Kuwait, Macedonia, Malta, Mexico, Norway, Saudi Arabia, Turkey
3+	Australia, Japan, New Zealand

Please note that express delivery to EU destinations can sometimes cause delays in customs clearance so delivery times can be longer.

Cut off time for same day despatch is 9:00. (UK time now is 14:26).

STOCK LEVEL

The 'stock level' text indicates the following:

IN STOCK Item in stock ready to ship.

SCHEDULED Item in stock but despatch delayed due to planned closure. Despatch date will be given.

PRE-ORDER New item accepting pre-orders. Expected despatch date will be given.

RE-STOCK Existing product waiting for more stock. Expected despatch date will be given.

BACK-ORDER Item can be back-ordered from supplier. Lead time before despatch will be given.

COMING SOON New item coming soon.

OUT OF STOCK No stock and no firm date for more.