Delivery Questions - UK Based High Performance Media Players

DELIVERY REGION: UK DELIVERY REGION

CHANGE:

DELIVERY REGION

Our website auto-detects your location based on IP address and shows the correct pricing for that location.

We think you are in United States, so Delivery Region is set to United States.

If Delivery Region is incorrect you can override it by selecting the flag icons at top right ↗↗. Your Delivery Region must match the delivery address.

United Kingdom: United Kingdom, Northern Ireland, Isle Of Man
Europe Zone 1: Austria, Channel Islands (Alderney, Guernsey, Jersey), France, Germany, Gibraltar, Ireland, The Netherlands, Spain
Europe Zone 2 + Canada: Albania, Andorra, Bosnia, Bulgaria, Canada, Canary Islands (Tenerife, Lanzarote, Gran Canaria, Fuertaventura), Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Montenegro, Norway, Portugal, Poland, Romania, Serbia, Slovakia, Slovenia, Sweden, Switzerland, Ukraine, Turkey
United States: United States, Alaska
Rest of World: Everywhere else. Including: Argentina, Australia, Bahrain, Brazil, Ceuta, Falkland Islands, French Guiana, Guadeloupe, Hong Kong, Israel, Japan, Kuwait, India, Mauritius, Macedonia, Melilla, Mexico, New Zealand, Puerto Rico, Qatar, Reunion Island, Saudi Arabia, Singapore, South Africa, United Arab Emirates

Shipping is suspended to: Afghanistan, Belarus, Belgium, Iraq, Iran, North Korea, Russia, Syria

Overseas territories (e.g. Ceuta, Guadaloupe, Madeira, Puerto Rico, St Helena) are usually classified as 'Rest of World'. Email us if unsure.

Cut off time for same day despatch is 10:00. UK time now is 18:37.

On 31-OCT-2025 we moved Canada out of the 'US&Canada' shipping category and into 'Europe Zone 2'. This allows Canadians to have control over the import taxation process and not be subject to the instability currently afflicting the United States.

COURIER SHIPPING (UK NEXT DAY)

Applicable to Zidoo: UHD8000, Z3000 Pro, Z30 Pro, Z9X 8K. Ugoos: SK4 Pro. R_volution: PlayerOne 8K, PlayerMini.

Region Taxes Service Tracking Cost Delivery Speed (days)

United Kingdom Inclusive of VAT @ 20% Royal Mail Tracked 24 (<4kg), DPD Next Day (>4kg). Yes INCLUDED

1 Saturday delivery included.

Europe Zone 1&2 + Canada Exclusive of taxes. VAT+duty info Royal Mail International Tracked or equivalent (Europe). Fedex International Connect Plus or equivalent (Canada) Yes INCLUDED

2-5 Canada, France, Germany, Republic of Ireland, UK Channel Islands.

3-8 Austria, Denmark, Finland, Gibraltar, Hungary, Netherlands, Norway, Spain, Sweden, Switzerland.

5-15 Andorra, Bulgaria, Canada, Croatia, Cyprus, Czechia, Estonia, Greece, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Portugal, Portugal (Azores+Madeira), Poland, Romania, Spain (Canary Islands), Spain (Balearic Islands), Slovakia, Slovenia, Turkey.

United States Delivered Duty Paid. Inclusive of United States customs duty ('tariff'). VAT+duty info Fedex International Priority or UPS Express Yes INCLUDED

2-4

Rest of World Exclusive of taxes. VAT+duty info Royal Mail International Tracked or equivalent Yes INCLUDED

3-8 Bahrain, Bosnia, Croatia, France (Guadeloupe, French Guiana, Martinique, Réunion, Mayotte, Saint-Martin), French Guiana, Martinique, Réunion, Mayotte, Saint-Martin), Israel, Kuwait, Mauritius, Macedonia, Mexico, Puerto Rico, Qatar, Saudi Arabia, Serbia, Singapore, Spain (Ceuta+Melilla), Ukraine, United Arab Emirates

5-15 Argentina, Australia, Brazil, India, Japan, New Zealand, South Africa

POSTAL SHIPPING (UK TWO DAY)

Applicable to: Remotes and Accessories, Arylic: LP-10

Region Taxes Service Tracking Cost Delivery Speed (days)

United Kingdom Mainland , NI, IoM Inclusive of VAT @ 20% Royal Mail Tracked 48 or equivalent Yes INCLUDED

2 Saturday delivery included.

Europe Zone 1&2 + Canada Exclusive of taxes. VAT+duty info Royal Mail International Tracked or equivalent Yes INCLUDED

5-10 Austria, France, Germany, Republic of Ireland, Netherlands, Spain, UK Channel Islands

5-15 Andorra, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Norway, Poland, Portugal, Portugal (Azores+Madeira), Romania, Slovakia, Slovenia, Spain (Balearic Islands), Spain (Canary Islands), Sweden, Switzerland, Turkey

United States Exclusive of taxes. VAT+duty info Royal Mail International Tracked or equivalent Yes INCLUDED

3-8 United States (Mainland+Alaska)

Rest of World Exclusive of taxes. VAT+duty info Royal Mail International Tracked or equivalent Yes INCLUDED

5-15 Argentina, Australia, Bahrain, Bosnia, Brazil, Croatia, France (Guadeloupe, French Guiana, Martinique, Réunion, Mayotte, Saint-Martin), French Guiana, India, Israel, Japan, Kuwait, Macedonia, Martinique, Mauritius, Mayotte, Mexico, New Zealand, Puerto Rico, Qatar, Réunion, Saint-Martin), Saudi Arabia, Serbia, Singapore, South Africa, Spain (Ceuta+Melilla), Ukraine, United Arab Emirates

EXPRESS SHIPPING

EXPRESS uses the fastest possible courier.

This will depend on destination but would typically be Fedex International Priority, UPS Express or DHL Express.

Working days	Country
1-3	Austria, Bosnia, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Republic of Ireland, Israel, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, USA
2-3	Kuwait, Macedonia, Malta, Mexico, Norway, Saudi Arabia, Turkey
3+	Australia, India, Japan, New Zealand, South Africa

STOCK LEVEL

The 'stock level' text indicates the following:

IN STOCK Item in stock ready to ship.
SCHEDULED Item in stock but despatch delayed due to planned closure. Despatch date will be given.
PRE-ORDER New item accepting pre-orders. Expected despatch date will be given.
RE-STOCK Existing product waiting for more stock. Expected despatch date will be given.
BACK-ORDER Item ordered on demand. Lead time before despatch will be given.
COMING SOON New item coming soon.
OUT OF STOCK No stock and no firm date for more.