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For all orders sent to the European Union after 1st January 2021:

** Longer Delivery Times

UK to EU delivery times are longer due to the need to process customs paperwork. Updated estimates: https://www.futeko.com/navpage/questions-delivery.php

** VAT (IVA)

Our price for EU delivery now excludes VAT. For example, Zidoo Z9X at £184.99 for UK delivery including 20% UK VAT becomes £153.99 (rounded down and to .99) for EU delivery excluding VAT. VAT may instead be collected by your national customs authority at their prevailing rate.

** Customs Duty / Tariffs

All our Media Box products are correctly declared as TARIC (HS) 8528719100, attracting EU customs duty at 0%. EU customers should pay no customs duty on multi-function Android Box products imported from anywhere in the world.

** Customs Documentation

We complete a full customs declaration including our EORI number, product TARIC, CN23, and customs invoice.

** Local Clearance Fees

You may be charged a small admin fee by your national customs authority for their work in processing the clearance. The methods and amounts will vary country by country.

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