UK BASED ∙ UK STOCK ∙ ESTABLISHED 2010
2 YEAR WARRANTY ∙ FAST DELIVERY
EXPERT TECHNICAL SUPPORT
CHANGE: 
Red indicates that tax may be payable to the local courier before delivery.
| VAT/IVA | Customs Duty | |
| United Kingdom | Included. UK VAT @ 20%. | Not Applicable. |
| European Union | Not included. Rate varies according to country (15-25%). Payable to courier before delivery. | Not Applicable. Media Players 0% rated for EU duty. |
| Canada | Not included. Rate varies according to state. Payable to courier before delivery. | Not Applicable. Media Players 0% rated for Canadian duty. |
| United States | Not Applicable. | Included. Tariffs included in our price (27.5% Dec 2025). We pass payment via UPS/Fedex to the US Government. Nothing to pay on delivery. |
| Rest of World | Not included. Rate varies according to country. Payable to courier in local country before delivery. | Not included. Rate varies according to country. Payable to courier in local country before delivery. |
Our price for European delivery excludes VAT and Customs Duty. These taxes may be payable to your national customs authority before delivery.
VAT is the main tax payable and will be assessed and collected by the delivery courier before delivery. Rates vary by country (typically 15-25%).
Media Players are 0% rated for EU Customs Duty (TARIC 8528710000) so there should be zero duty in all EU countries.
You may be charged a small admin fee by the delivery courier / your national customs authority. This amount will vary by country.
We declare all items correctly and send the correct documentation.
USA
From 31-OCT-2025 we collect US Government Customs Duty ('tariffs') at time of purchase on behalf of the US Government. This means US customers will have no taxes to pay when the item is delivered. This method of pre-payment is called 'Delivered Duty Paid'.
We ship using either Fedex International Priority or UPS Express, each of which take the Customs Duty ('tariffs') paid to us and pass it to the US Government.
The current level of Customs Duty ('tariffs') applied by the US Government to our products is 27.5%.
REST OF WORLD
Our price for Rest of World delivery excludes VAT and Customs Duty. These taxes may be payable to your national customs authority before delivery.
There may be Customs Duty/VAT/taxes to pay to your national customs authority before delivery. We recommend checking this locally before ordering.
We declare all items correctly and send the correct documentation.
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