This is for Q5/Q10 Pro users with a 720p 24Hz capable TV / projector.
HiMedia have asked me to request log info.
The steps below are quite technical. You need to first install ADB, which is a way of communicating with Android devices from a PC in terminal mode. You can either install the full Android SDK or just ADB as here (Windows): http://www.stechguide.com/how-to-install-adb-and-fastboot-on-windows/
Then follow these instructions:
hiplayer_avplay.sh: http://www.mediafire.com/download/5fu87ze3we9na4p/hiplayer_avplay.sh
Play a 720p 23.976 video on the 720P 24hz TV.
Steps
1.adb to connect the box as below:
adb connect box's IP
2.push hiplayer_avplay.sh as below:
adb remount
adb push hiplayer_avplay.sh /system/bin
3. use the box to play the video and then to get the log as below:
adb logcat > d:\log.txt
4. run the hiplayer_avplay.sh as below:
adb shell
./system/bin/hiplayer_avplay.sh
Finally send us the file d:\log.txt and all the contents of the cmd window