As the Media Player based on same chipset. Egreat A10 had shown a better picture than Himedia Q10 Pro. But both suffer the 2.4:1 or 2.39:1 aspect ratio problem. Audio passthrough also limited by the chipset, Dolby Atmos and DTS-X not supported. Dolby Vision is limited by the license. It is the limitation of chipset. Although some of them may resolved by software. But all these are subject to how good is the understanding of the software engineer to the fast moving technology. What the Q10 Pro owner as I am expected is Himedia to express their care to us. Futeko is just a 3rd party reseller/distributor. Don't blame Futeko but Himedia. If nothing happens, move away to other box. Just like you vote your president.
By the way, I think the aspect ratio display correctly should be able to correct soon at least. As all the software base players include Kodi on all platform, MXplayer on all platform, VLC on all platform, MplayerX on all platform do not have this problem. It is just the knowledge of R&D engineering on movie format. Audio support is more complicated. As a broadcast engineer for 30 years, I really want to see some progress on Himedia. Otherwise, I will move away.