HIMEDIA H8 OCTA. 10-NOV-2015. FIRMWARE HMD-1.0.7 (FINAL) FUTEKO-EN

[raikoug]

Hi, I'm really new with this.
I bought h8, and it has problems, kodi audio, Netflix and clock. I now installed this firmware and clock still reset anytime I turn off the device (with his original controller). Now Netflix works, but audio is not synced. I haven't tried kodi. Can you tell me if clock problem can be a software problem? And what about Netflix? If this is not the right place, sorry.
Thanks

[Action]

Hello everyone , I ask help ... I mounted the new firmware , but many iso DVD ( VOB format) are not executed. All are created with the correct structure " VIDEO_TS and AUDIO_TS " but do not work ..or some better and others do not ... if you look at them from a PC with VLC reads everything correctly . If I run with the player of the H8 not run " error code__ " .
If anyone can help me thank you very much ... Ps sorry my English use a translator .

[futeko.com]

Hi, I'm really new with this.
I bought h8, and it has problems, kodi audio, Netflix and clock. I now installed this firmware and clock still reset anytime I turn off the device (with his original controller). Now Netflix works, but audio is not synced. I haven't tried kodi. Can you tell me if clock problem can be a software problem? And what about Netflix? If this is not the right place, sorry.
Thanks

I answered the clock question in the thread you created.

When you updated the firmware did you update using the menu, or the reset button method (as described in the first post of our firmware thread)? If you used the menus please do it again the reset button method. I have no idea what firmware was originally installed on the box (it doesn't sound like you bought it from us) so it's definitely better to do a full clean firmware (wiping everything) reinstall using reset button. I suspect a full reinstall will fix both clock and sync problems.

[futeko.com]

Hello everyone , I ask help ... I mounted the new firmware , but many iso DVD ( VOB format) are not executed. All are created with the correct structure " VIDEO_TS and AUDIO_TS " but do not work ..or some better and others do not ... if you look at them from a PC with VLC reads everything correctly . If I run with the player of the H8 not run " error code__ " .
If anyone can help me thank you very much ... Ps sorry my English use a translator .

Himediaplayer has problems with some DVD rips in folder structure format. Please use Kodi for these rips.

[Action]

Many thanks for the help . The problem of interpretation of the ISO DVD with kodi I (latest version in the firmware ) and with the palyer Himedia . The problem and some iso not all but a large percentage is wrong . I tried to verify the structure but is exactly the same (both those that work and those that do not work ) ... Thanks again for the help

[engineer14]

Hi there,

I installed this firmware with a clean install as described, for some reason i have landed in Chinese Language. Everything seems to, work, Kodi is fine, but on the main home screen everything is chinese ... can somebody pls help 

thanks,

Engineer14

[futeko.com]

Hi there,

I installed this firmware with a clean install as described, for some reason i have landed in Chinese Language. Everything seems to, work, Kodi is fine, but on the main home screen everything is chinese ... can somebody pls help 

thanks,

Engineer14

I suspect the box didn't update, and instead you've done a factory reset.

Please try update again. 'update.zip' file should be extracted from our firmware archive. No renaming! After booting with reset button pressed the only thing you should see on screen is Android droid and progress bar. If it says 'erasing' then H8 has not recognised the update file and is doing a factory reset.

[engineer14]

No, it definitely did the update, showed the android-symbol und "updating device" or something like that, but when it had finished, I got a chinese message (only thing i could read was "google" inside and two options to chose, and then another option menu, first choice chinese, 2nd one the 3d-Browser, I chose that one and that got me in the usual menu, but everything was chinese.

Anyway, meanwhile I managed to click myself through the chinese menus and found the language Menu to change it.

DefinitelyI got Build 142431 with a new Kodi with several new options in the Audio-passthrough, and this also seems to work, so i guess it did the update ... ;-)

Thanks anyway!

[james]

Hi there,

I've got my H8 from futeko last week and I have a couple of problems:

3D (frame-packed) ISO with HD audio:
- on LG 3D tv: audio&video out of sync
- on Epson 3D projector: "no signal"
(Tested with 6 different movies, same result)


4k 30fps, 4k@60fps demos:
http://bbb3d.renderfarming.net/download.html
Standard 2D, 3840x2160, 30fps (same with 60fps)
Result: huge lag, audio&video out of sync


Kodi: No HD audio, everything is decoded to PCM


How can I resolve these?
I bought the player to watch 3D ISOs and 4k videos, but neither of these are working. :/
(I use an Onkyo TX-NR636 receiver with the H8 and TV)

[HDMediaplayer]

Hi James,

"Kodi: No HD audio, everything is decoded to PCM" -> You have to set the different audio formats which are supported by your AVR in the Kodi-Settings to "passtrough".

Your 3D-ISO problem is a problem you share with a lot of H8 customers in the actual FW version.
It seems only MortUK is the lucky one without this kind of problems.

If you read older post on this forum or other forums you will recognize it.

Futeko announced in the coming FW these problems will be fixed, but this new FW will also not have 23.976 Hz support, which is very important for Europe and USA customers because this is the main frequency for movies in this countries. We only can pray and hope that HiMedia together with the SoC manufacturer Rockchip will fix this also in the future, but this is not promised.

I have only a Full-HD Plasma, but as I remember I rarely read some complains about 4K from others. Actually 4K is not so common and so it seems there are problems too.

Sorry that I could only help on one topic.

[futeko.com]

Hi there,

I've got my H8 from futeko last week and I have a couple of problems:

3D (frame-packed) ISO with HD audio:
- on LG 3D tv: audio&video out of sync
- on Epson 3D projector: "no signal"
(Tested with 6 different movies, same result)


4k 30fps, 4k@60fps demos:
http://bbb3d.renderfarming.net/download.html
Standard 2D, 3840x2160, 30fps (same with 60fps)
Result: huge lag, audio&video out of sync


Kodi: No HD audio, everything is decoded to PCM


How can I resolve these?
I bought the player to watch 3D ISOs and 4k videos, but neither of these are working. :/
(I use an Onkyo TX-NR636 receiver with the H8 and TV)

Are you using Kodi?

Are you sure you bought the box from us and it has latest firmware? Your email/IP suggests you didn't. If you didn't (and it's no big problem) please install latest firmware first and re-test. Use the reset button method as detailed in the firmware thread on this forum.

3D definitely works using an Epson 3D projector. All the testing for this thread was done using an Epson 5025UB: http://forum.kodi.tv/showthread.php?tid=221407

I will test one of those 2D samples later, but you shouldn't get 'huge lag'. Same with 3D. Plenty of people are using H8 to view 3D movies. If you are getting lag in Himediaplayer please use Kodi, it is optimised for H8 and performs better than Himediaplayer in most circumstances.

I think we need to establish firmware version first before anything else. Please reply regarding that.

[futeko.com]

Futeko announced in the coming FW these problems will be fixed, but this new FW will also not have 23.976 Hz support, which is very important for Europe and USA customers because this is the main frequency for movies in this countries. We only can pray and hope that HiMedia together with the SoC manufacturer Rockchip will fix this also in the future, but this is not promised.

I wouldn't call this a 'fix' because it was never part of the original specification and neither us or Himedia have ever claimed H8 will support 23.976.

Himedia appreciate that customers want 23.976 support but whether it happens or not will depend on Rockchip implementing it.

For those people reading this and wondering what is this terrible 23.976 problem, it's a single repeated frame every 41 seconds to compensate for movies being filmed at 23.976fps whereas TVs usually display at 24/50/60Hz. It's a 'problem' that gets talked about on technical forums but most people wouldn't otherwise be aware it exists. It's also a 'problem' that exists in almost all other Android boxes and media players.

There's a better chance of 23.976 being implemented in H8 than other RK3368 products, that is for certain. For example, the much lauded Himedia Q5 got native 23.976 about 6 months after European release. Like I say, Himedia are aware and will do what they can.

[futeko.com]

4k 30fps, 4k@60fps demos:
http://bbb3d.renderfarming.net/download.html
Standard 2D, 3840x2160, 30fps (same with 60fps)
Result: huge lag, audio&video out of sync

I think you should update firmware.

I just tested http://distribution.bbb3d.renderfarming.net/video/mp4/bbb_sunflower_2160p_30fps_normal.mp4 from the link you gave and it played flawlessly with no lag in both himediaplayer and kodi.

[futeko.com]

Just to add that anyone having these bad audio/subtitle sync problems should ensure that they are running the latest firmware, installed using reset button method.

I've been testing and I really can't replicate the problems. And, we've sold quite a lot of H8 now and the number getting these big problems are minimal.

[HDMediaplayer]

For those people reading this and wondering what is this terrible 23.976 problem, it's a single repeated frame every 41 seconds to compensate for movies being filmed at 23.976fps whereas TVs usually display at 24/50/60Hz.
It's a 'problem' that gets talked about on technical forums but most people wouldn't otherwise be aware it exists.

Thank you for the technical description (but you have to throw away, not repeat one frame).
But it is not only a technical problem for nerds.
What happens for most of the people in real life is a noticeable micro-stutter every ~42 seconds.
I only know people who recognize this micro-stutter and for them it is a nuisance.
Personally nobody told me he/she did not notice it and it doesn't matter.

I am happy that Himedia is aware that this is a problem.
And I wrote: "We only can pray and hope that HiMedia together with the SoC manufacturer Rockchip will fix this also in the future, but this is not promised."
I called it a fix because from an expensive media player I expect that after some month it can play the most common BluRay frame-rate in the world!
Which frame-rate have the Chinese cinema movies/BluRays (23.976!?), I did not understand that this has not a high priority for Chinese manufacturers?
Multi Frame-rate support is also a basic like AV synch...



What have to be said also is that you give a good support at futeko.com and that this is something special.
You did not only sell things and do not care after selling. That was the reason why I bought at futeko.com. - Thank you.

Just to add that anyone having these bad audio/subtitle sync problems should ensure that they are running the latest firmware, installed using reset button method.

I've been testing and I really can't replicate the problems. And, we've sold quite a lot of H8 now and the number getting these big problems are minimal.

I run the latest FW and I used the reset button method (show the androide mascot during installation) and I have massive AV synch problems with 2D-MKVs and 3D-ISOs and blocking artefacts with some 3D-ISOs (in Kodi and HiMedia player) and I did it twice because after first installation I had chosen the wrong launcher (not the 3D).