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Author Topic: Reminder: sum of actual bugs.  (Read 8793 times)

Mount81

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Reminder: sum of actual bugs.
« on: January 09, 2018, 06:21:23 AM »
So, as it seams that the next firmware development is heading very slowly (if at all), i would like to make a short reminder including all the necessary actual bugs present even on the latest FW 2.0.6. I have done a listing in a previous post, but it seams it needs to be pushed harder to get the rightful acknowledge. (And a little reminder is always useful.)

1. Most important: fix the audio slip while sound is played through the analogue RCA outputs. Very, very annoying. Can't believe that HiMedia has "managed" somehow to mess this up with the most recent update, while it was perfect in all of the previous Android 5.1 firmwares. The most hunky-dory of the bugs ever. Description here: http://www.futeko.com/newforum/index.php?topic=2628.msg21288#msg21288

2. The video "seeking" function (with the remotes <- -> keys) in HiMedia Player is also messed up entirely since the latest firmwares. It entirely uncontrollable, unpredictable and thus unusable. Fix it and -if not else and better- bring back just how it was functioning in the 1.0.9 firmware and previously. Also wonder why they teased it at all in the first place. Is here anyone who likes it how it works now? -> I doubt so...

3. Fix -at last- the wallpaper zoom bug. No I don't want to use a third party up, just to patch up a so basic feature (and as it also works imperfectly).

4. Fix that it almost always resets the Aspect ratio setting back to "Original Ratio" after a new boot.

5. Don't mess up anything else in the new firmware, that was working well in the previous ones. That's my fundamental piece of advice for all times. (Looks like that HiMedia just needs to be remembered it somehow).


There may be others I've not covered yet, as these are juts the ones I've concerned with and find important during casual use. 

So this is all to HiMedia, hopefully transmitted by Futeko. Please keep on pushing and repeating these requests, as I don't want to get annoyed and let down by the next firmware just again... 

And at last: please give us a feedback when we can count on the new firmware. It has been a long time since the last one, and it's far from prefect jet, so it's very expected and mandatory.

Thank you!
« Last Edit: January 09, 2018, 06:28:08 AM by Mount81 »

Bostjan

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Re: Reminder: sum of actual bugs.
« Reply #1 on: January 09, 2018, 07:45:27 AM »
I also have few open things that have supposedly been forwarded to Himedia, but still no fix - this time I will not repeat them in details, but would like to join to the general opinion of Mount82 which is try not to mess up new thing with every new firmware. All current issues I have with Q5Pro have were introduced with last 3-4 firmware updates. Those are very slow LAN/SAMBA directory (partially solved with hour glass indication  :o) listing with cca 300 folders and annoying exiting of SAMBA share when back button is pressed for the first time on each boot only.

Please advice Himedia to (re)organize software team. Such problems are indication of unorganized and chaotic situation in development team.

Please take this as a good critics with good intentions as current path is a path down....

Topdude

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Re: Reminder: sum of actual bugs.
« Reply #2 on: January 09, 2018, 08:42:13 PM »
Let me first say that I am happy with my Q10 pro as it is now.
I come from an Xtreamer Prodigy and my Q10 is a big step up from that piece of misery.

The problem with the xtreamer was the ultra crappy software and the total lack of decent development in that area.
Now I've been using the Q10 for a few weeks I recognise the software bugs in the current firmware.
In this case it gives me a dejavu as far as software development is concerned.

Obviously I support any action undertaken to present hi-media with a list of bugs that seriously degrade their own product.
Let's hope this will work out.

nick81

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Re: Reminder: sum of actual bugs.
« Reply #3 on: January 10, 2018, 09:32:30 AM »
Let me first say that I am happy with my Q10 pro as it is now.
I come from an Xtreamer Prodigy and my Q10 is a big step up from that piece of misery.

The problem with the xtreamer was the ultra crappy software and the total lack of decent development in that area.
Now I've been using the Q10 for a few weeks I recognise the software bugs in the current firmware.
In this case it gives me a dejavu as far as software development is concerned.

Obviously I support any action undertaken to present hi-media with a list of bugs that seriously degrade their own product.
Let's hope this will work out.


The Xtreamer prodigy is without a doubt the biggest piece of **** that I've ever had the misfortune of buying.
The only positive side of it is that it made me much more patient with any other device I own, including the Q10. With all its issues, it remains LEAGUES ahead of the Xtreamer...
The jackasses who moderated the Xtreamer forums BANNED me for voicing my concerns with the product and never lifted it! So not only was I stuck with a POS product but I couldn't even get the support I needed! I couldn't even bring myself to give it away for free so I jut threw it away...

stl

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Re: Reminder: sum of actual bugs.
« Reply #4 on: January 10, 2018, 10:17:37 AM »
I totally understand the existence of software bugs, my biggest complain with Himedia is not correcting or even acknowledged  them. In this regard other brands with boxes in the same price range are better.

Mount81

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Re: Reminder: sum of actual bugs.
« Reply #5 on: January 10, 2018, 05:24:20 PM »
I totally understand the existence of software bugs, my biggest complain with Himedia is not correcting or even acknowledged  them. In this regard other brands with boxes in the same price range are better.

But not much choice if you want FullHD 3D as well. This is deal breaking feature for me, so I must stuck with the Q10 Pro till I build an "all capable" HTPC. Will cost me much more, but if there will not be something comparable at reasonable price, I will have no other choice.

Otherwise Q10 Pro "would" do, but that "untoward" issue with the audio slipping just makes me want to say, that this isn't what I've paid for and expected. (And let now just skip permissively the other more "minor" bugs, tho' we shouldn't have to, normally.)

Still have some faith left in HiMedia and hope they could fix these, but this long lasting numb silence around the next fw release just doesn't make it easier for us.
« Last Edit: January 10, 2018, 05:34:56 PM by Mount81 »

Topdude

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Re: Reminder: sum of actual bugs.
« Reply #6 on: January 10, 2018, 06:21:47 PM »

The Xtreamer prodigy is without a doubt the biggest piece of **** that I've ever had the misfortune of buying.
The only positive side of it is that it made me much more patient with any other device I own, including the Q10. With all its issues, it remains LEAGUES ahead of the Xtreamer...
The jackasses who moderated the Xtreamer forums BANNED me for voicing my concerns with the product and never lifted it! So not only was I stuck with a POS product but I couldn't even get the support I needed! I couldn't even bring myself to give it away for free so I jut threw it away...

You are completely right about that forum. Any form of critism resulted in a permanent ban from the forum.
The lack of software support was worse. I initially bought it for the sound formats and pass through features. And price.

Q10 is way ahead, but more software development could lift the product.

Bostjan

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Re: Reminder: sum of actual bugs.
« Reply #7 on: January 10, 2018, 07:04:36 PM »
Based on all replies I also maybe wasn't clear enough that Q5 Pro is indeed awesome product and way ahead of others - when I was choosing one and looking for features like full audio pass-through, there was really nothing there along with hardware and price in the same level.

BUT, support and software bugs could indeed be solved faster - especially troubling is the fact of introducing new bugs with every new firmware. I'm also a programmer and I know that bugs are normal thing to some degree. Especially in this crazy world where new products roll out faster then ever before. However, this has nothing to do with the fact, that along with all other things mentioned in previous posts, there is not a single word from Futeko as a reply to this, nothing...I would expect at least explanation or acknowledge for other issues or few words of good will - nothing - and to do that you do not need a PhD, engineer, scientist, or a programmer...

So improve a good work to be even better - please :)

And have a nice day.

futeko.com

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Re: Reminder: sum of actual bugs.
« Reply #8 on: January 11, 2018, 08:42:17 AM »
It is 2.5 months since last firmware release. This length of time is typical of previous firmware releases. There has been no 'numb silence' ( :o).

Although I read all the posts, and report bugs to HiMedia regularly, do not expect constant acknowledgement. The forum would be tedious to read and less useful if every second post was me saying 'Thanks. I'll report it to Himedia'. The forum is essentially a user forum, where the community (including me) help each other, it's not a case by case support log.

HiMedia told me this morning that there will be a firmware this month, before CNY. I won't know exactly what it will contain until close to release.
« Last Edit: January 11, 2018, 08:50:25 AM by futeko.com »

Godmax

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Re: Reminder: sum of actual bugs.
« Reply #9 on: January 11, 2018, 08:01:04 PM »
I like the sound of that :)

rollingrock

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Re: Reminder: sum of actual bugs.
« Reply #10 on: January 12, 2018, 02:33:50 AM »
I have the same on both my Himedia Q30 and Q5 pro. There is absolutely no support for the Q30 from Himedia.

Topdude

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Re: Reminder: sum of actual bugs.
« Reply #11 on: January 14, 2018, 11:44:33 AM »
Let's hope for a good update.

laowai

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Re: Reminder: sum of actual bugs.
« Reply #12 on: January 16, 2018, 12:58:52 PM »
Please, add another annoying problem to the list:

The PCM output of TrueHD tracks is broken. No sound at all.  See the following thread http://www.futeko.com/newforum/index.php?topic=2142.0
« Last Edit: January 16, 2018, 01:00:42 PM by laowai »

Mount81

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Re: Reminder: sum of actual bugs.
« Reply #13 on: January 18, 2018, 06:12:13 AM »
So as I can see there's not even 29.970 --> 59.940Hz switching in HiMedia Player by default.

This is so annoying, as there's a lot of 25 and 30 fps even interlaced FHD material out there, that this would be inevitable to have the proper 50 and 60Hz switching to get normal deinterlacing and motion display. It's far not only the case of the so called "obsolete" DVD videos, as HiMedia might try to evade these requests. Ever heard from 1080i 25fps videos? Yes, I think so.

It's need to be implemented in the HiMedai Player to detect the "interlaced" info in video file, and adjust to the correct Hz output respectively, if it needs 25->50Hz and 30->60Hz or 29.970 -> 59.940Hz switching or not.

In the case of 29.970fps videos, there's not even a chance to switch to 59.940Hz manually.

HiMedia need to get these bigger issues on hes workbench at last and not bugger about those tiny, insignificant tweaks that they used to in last 3 updates.

Please report to HiMedia, thank you!

 

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