H8. 11-AUG-2015. FIRMWARE HMD-1.0.4 FUTEKO-EN

[futeko.com]

I'm Italian so I apologize for the errors, after upgrading to 1.0.6 do not work more iso 3d why ..?

1.0.6 is not an official release. See 1.0.6 thread for more info.

[danilonatale]

Thank you answer the firmware I downloaded from the official site HIMEDIA you is that the ISO 3d not play or is it just my problem ...?

[futeko.com]

Thank you answer the firmware I downloaded from the official site HIMEDIA you is that the ISO 3d not play or is it just my problem ...?

1.0.6 is not an official release. I appreciate that it's on the Himedia site and you're welcome to try it, but it's not official from us.

For 3D ISO I recommend going back to 1.0.4, the most recent official release.

[danilonatale]

Ok thanks, I wanted to ask i read on the web that Q5 and best video quality of the H8 is right ......?

[horstvdm]

futeko,

That's strange a manufacure is releasing a certain software and you as official reseller is mentioning that's not the official update! So when will there be an official update from Himedia/Futeko?
And more important, what will be the road map to solve all the open issues? Sorry to say this , with experience of the existing Q5/Q10 it can't be that difficult to provide at least a full blown software. Or is Rockchip the problem?

Don't understand me wrong, I am not complaining.

 

[Damon]

This has got to be the worst 'media player' I've ever bought.
Not only does it not support DTS very well, it can't even play video and audio at the same rate! You have to pause a video every few mins just to sync the sound again. And that's from an external drive.

When it comes to streaming via the network it causes even more problems, mainly due to nothing supporting any type of cache.

Using a simple Android tablet is better than this thing!

This is clearly not fit for purpose and we should not have to buy a product that isn't even finished and by the look of things has already been stuck on the top shelf as Himedia can't even get it to work right.

It's taught me a good lesson, don't by crap and always wait for others with more cash to waste their money!

[ghevin]

http://himediatech.com/support.htm
Is this official Himedia site?
Firm 1.0.6 is online in this site....

[dorol]

Yes, DTS and DD 5.1 are badly out of sync with 1.0.6.
And with 1.0.4, "the most recent official release" have audio dropouts every 2-3 seconds.

[futeko.com]

I apologise for there not being a perfect firmware release yet but it is to a great extent out of our control. We are a reseller and not the manufacturer. We continue to push Himedia to get a perfect release out.

The himediatech site is official Himedia, I have asked them why they have published 1.0.6 and they say that, regardless of it being imperfect, they want to show progress. That same release was given to us as beta a few weeks ago. In my opinion it is best viewed as a beta, we certainly won't be publishing it as final. We await improved firmware, and what 1.0.6 does show is that the firmware is at least being improved.

Himedia have an excellent record with firmware and this won't be an exception.

Or is Rockchip the problem?

The fact that H8 and Q5/Q10 use completely different chipsets is more relevant. The HiSilicon Hi3798C in Q5/Q10 has been aeound for about 15 months, so loads of time to get it working well. The RK3368 in H8 has been around for 2 months.

Anyone who's unhappy is welcome to return the product for refund. Email us. mail@futeko.com.

[dorol]

Are these some excuses for selling a broken box?
Nice again from you.
Im not mad but why do you sell a box with so many bugs?
Audio not working, same to video, no subtitles.
Showing us "some progress" like 1,0.6 results in a more broken box.

[futeko.com]

Are these some excuses for selling a broken box?
Nice again from you.
Im not mad but why do you sell a box with so many bugs?
Audio not working, same to video, no subtitles.
Showing us "some progress" like 1,0.6 results in a more broken box.

dorol, in the year we've had this forum I don't remember ever banning a forum member. But...

Read what I've said, I can't add more and we can't do more as a retailer.

You posting the same thing over and over again every day is not helping anyone.

Actually, I'm 99% sure you're not a customer of ours at all so I am going to ban you. You've made out you were our customer throughout, which was rather deceitful.

Email us on mail@futeko.com if I'm wrong and you want reinstating.

[futeko.com]

dorol was not our customer but has been unbanned. Constructive posts are welcome.

[danilonatale]

I can not understand why an experienced manufacturer as Himedia not makes a decent firmware

[futeko.com]

I can not understand why an experienced manufacturer as Himedia not makes a decent firmware

Because RK3368 is new so Himedia need to re-write everything from scratch.

And some bugs will be coming from RK3368 and will require updates from Rockchip.

It's always like this with new products. The first firmwares for Q5/Q10 were pretty shaky.

[MortUK]

I have to say in the defence of Futeko it does exactly what it says on their sales website with the firmware that they supply and support.  Someone else on the forum jumped in and posted the new firmware that appears to be causing everyone a problem..

The issue is that everyone appears to expect more... It's worth noting that HiMedia do not claim to support DTS audio or Dolby Digital on their site.

Myself, I'm hoping for a firmware release with everything working in Kodi, 3D, DTS-HD, Atmos etc.. But that is NOT what is being advertised here... Hopefully it will come in time with future updates...