Hello everyone I need help on the hdmi connection to the TV.
I state that I have not purchased from you, but if we can fix it will buy 'a new HIMEDIA from your site.
sorry for my english but I'm using google translate

then my problem is in the audio output. I connected my HIMEDIA with hdmi output, but in the TV does not feel the sound. I can not understand what the problem .si can do a factory reset?
thanks in advance for your patience.