I have a Q10 pro in need of updating..please help

[bvliviu]

must be FAT 32 formated,otherwise don't work Vipersan

[Vipersan]

yes indeed..
it was fat32 formatted.
somehow the bootloader in the q10 has been damaged or corrupted ..so now way to update.
at least that is how it seems to me.
The only way that could be fixed is to remove and reflash or replace whichever chip contains the bootloader.
perhaps this would be do-able...?