Author Topic: Manually setted Date and Time will always be resetted on Q10 Pro - no internet c (Read 11163 times)

stl · « **Reply #15 on:** August 11, 2020, 06:21:26 PM »

I've read in this forum that's not advisable.
Install official version 2.0.3 next 2.0.4 and finally the latest. This way you'll completely reinstall the firmware from scratch. Alow the box to boot after each install.

lukaszmal · « **Reply #16 on:** August 11, 2020, 07:43:48 PM »

Ok I do that today. Is internal HDD can be inside?

stl · « **Reply #17 on:** August 11, 2020, 08:08:36 PM »

I think so. Have you tried to remove the hard drive to see what happens?

lukaszmal · « **Reply #18 on:** August 11, 2020, 08:53:01 PM »

yes.
with HD inside
factory reset
restart - everything fine
power off / power on - date is 2015 january 1

without HD inside
factory reset
restart - everything fine
power off / power on - date is 2015 january 1 (doesn`t matter if I set time automaticaly or manual)

ok, but now its time to:
1. 2.0.3 FUTEKO. HMD-2.0.3 2017-04-12 /reboot
2. 2.0.4 FUTEKO. HMD-2.0.4 2017-07-05 /reboot
3. 2.1.4 FUTEKO. HMD-2.1.4 2019-05-31 /reboot

lukaszmal · « **Reply #19 on:** August 11, 2020, 10:20:18 PM »

Still the same
Date/time 2015 1 January after first restart...

stl · « **Reply #20 on:** August 11, 2020, 10:37:36 PM »

When you used the smart phone you shared the mobile data connection right?

lukaszmal · « **Reply #21 on:** August 11, 2020, 11:11:53 PM »

Yes

Quote

Re: Manually setted Date and Time will always be resetted on Q10 Pro - no internet c
« Reply #12 on: Today at 03:53:40 PM »
QuoteModifyRemove
Tested:
1 HM connected to router
2 HM connected through cable from ISP
3 HM connected to local WiFi
4 HM connected to WiFi shared from phone

Still the same - date/time 1 January 2015 01:00

stl · « **Reply #22 on:** August 12, 2020, 05:33:08 AM »

I don't have more ideas. Every time the box starts after being powered off the date and time resets, this is normal because it doesn't have a real time clock. After a while, sometimes seconds, other times about a minute the date and time are set automatically if it's configured that way.
I suggest you contact Himedia export@himedia.cn, explain the situation and all the tests you've done.

lukaszmal · « **Reply #23 on:** August 12, 2020, 06:11:20 AM »

I also don't have any idea.
Thanks

maelor · « **Reply #24 on:** August 12, 2020, 11:59:57 AM »

Quote from: lukaszmal on August 12, 2020, 06:11:20 AM

I also don't have any idea.

Can you access an NTP Server on Windows???

Run Control Panel: Click on Date & time > Internet Time > Change settings > Update now

Does it respond with "The clock was successfully synchronised ..."

If not, you router may be blocking NTP access. Check the settings of your router.

Are you using a VPN???

lukaszmal · « **Reply #25 on:** August 12, 2020, 08:55:34 PM »

intresting
Wifi from ISP:
Pinging time.microsoft.akadns.net [51.105.208.173] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 51.105.208.173:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)

buuuuuut there is a ping whre laptop is connected to hotspot from mobile phone:

C:\Users\Lukasz>ping time.windows.com

Pinging time.microsoft.akadns.net [51.105.208.173] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 51.105.208.173:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

I`m also check another time server and it works:
C:\Users\Lukasz>ping tempus1.gum.gov.pl

Pinging tempus1.gum.gov.pl [194.146.251.100] with 32 bytes of data:
Reply from 194.146.251.100: bytes=32 time=5ms TTL=53
Reply from 194.146.251.100: bytes=32 time=12ms TTL=53
Reply from 194.146.251.100: bytes=32 time=7ms TTL=53
Reply from 194.146.251.100: bytes=32 time=4ms TTL=53

Ping statistics for 194.146.251.100:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 4ms, Maximum = 12ms, Average = 7ms

I`ve change server in TP link router (didn`t work also) and... HM still set jan 01 2015 01:00

stl · « **Reply #26 on:** August 13, 2020, 04:53:46 AM »

I don't think a device running android is going to connect to the Microsoft NTP server... and like you said, after you reinstall the firmware it works until the first restart.

maelor · « **Reply #27 on:** August 13, 2020, 01:39:17 PM »

Quote from: stl on August 13, 2020, 04:53:46 AM

I don't think a device running android is going to connect to the Microsoft NTP server...

I didn't say it would

! I said "Can you access an NTP Server on Windows???"

This was simply to test if the router was blocking NTP access!

lukaszmal · « **Reply #28 on:** August 13, 2020, 01:54:36 PM »

and I tested and you`re right. I`m resolve this problem, but HM is still in 2015

pcristi · « **Reply #29 on:** August 15, 2020, 07:33:57 PM »

Try set static IP with Google DNS on box and see if help.