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Author Topic: Not detect 10TB?  (Read 8976 times)

qdo

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  • Posts: 23
Not detect 10TB?
« on: October 03, 2019, 12:12:02 AM »
I just installed HGST 0F27502 HUH721010ALN600 10 TB SATA 3.5" 7200 RPM 256MB Cache Hard Drive and it's not detect it?  Anyone has any suggestion?
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stl

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  • Posts: 649
Re: Not detect 10TB?
« Reply #1 on: October 03, 2019, 05:53:16 AM »
Did you created the GTP partition and formated in Windows?
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qdo

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  • Posts: 23
Re: Not detect 10TB?
« Reply #2 on: October 03, 2019, 08:36:10 PM »
Yes I did.
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stl

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  • Posts: 649
Re: Not detect 10TB?
« Reply #3 on: October 03, 2019, 08:58:24 PM »
Try to delete all partitions, create a new GTP partition and quick format it in NTFS.
Which firmware version is installed in the box?
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qdo

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  • Posts: 23
Re: Not detect 10TB?
« Reply #4 on: October 03, 2019, 09:04:12 PM »
Oh okay will try to do that tonight after work.  I believe I am running the latest custom 2.1.4.  Thanks STL.
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stl

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Re: Not detect 10TB?
« Reply #5 on: October 03, 2019, 09:10:48 PM »
Sorry, it's GPT. Here's a guide:
https://docs.microsoft.com/pt-pt/windows-server/storage/disk-management/change-an-mbr-disk-into-a-gpt-disk.

Try to do that with the box connected to the PC with a printer cable (connector in the back)
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qdo

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  • Posts: 23
Re: Not detect 10TB?
« Reply #6 on: October 15, 2019, 11:46:28 PM »
I tried to to use a printer cable to usb connected to my laptop and I don't see the drive even I go to disk management.

Device Info:
Model number: Q10 Pro
Android version: 7.0
Kernel version: 3.18.24
Build number: HMD-2.1.4 2019-05-31.171152
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qdo

  • Newbie
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  • Posts: 23
Re: Not detect 10TB?
« Reply #7 on: October 16, 2019, 12:10:08 AM »
Drive Info:
HUH721010ALN600
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stl

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  • Posts: 649
Re: Not detect 10TB?
« Reply #8 on: October 16, 2019, 08:49:03 AM »
Do you hear the drive spin? Make sure the connector is fully inserted in the hard drive.
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qdo

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  • Posts: 23
Re: Not detect 10TB?
« Reply #9 on: October 16, 2019, 10:54:35 AM »
Yes the drive was spinned. Specially the Hitachi drive, there is noise during spin.
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stl

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  • Posts: 649
Re: Not detect 10TB?
« Reply #10 on: October 16, 2019, 03:20:49 PM »
Do you have another hard drive to test?
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qdo

  • Newbie
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  • Posts: 23
Re: Not detect 10TB?
« Reply #11 on: October 16, 2019, 09:38:53 PM »
Yes I have tried another drive and the result is same. But they they are same model.
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stl

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  • Posts: 649
Re: Not detect 10TB?
« Reply #12 on: October 17, 2019, 04:28:21 AM »
Officially only 6TB drives are supported but there are reported cases of larger hard drives installed. I think the hard drive should always be accessible to windows with the usb cable... Try another PSU if you can.
Read this:
https://www.futeko.com/newforum/index.php?topic=932.0
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qdo

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  • Posts: 23
Re: Not detect 10TB?
« Reply #13 on: October 17, 2019, 05:51:19 AM »
Quote from: stl on October 17, 2019, 04:28:21 AM
Read this:
https://www.futeko.com/newforum/index.php?topic=932.0
The tutorial first post was delete?  I only see the discussion.

What is PSU?
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stl

  • Senior Member
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  • Posts: 649
Re: Not detect 10TB?
« Reply #14 on: October 17, 2019, 08:38:59 AM »
It seems some first posts disappeared from the forum...
Psu= power supply unit (power brick)
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