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Zidoo UHD2000
Professional 4K HDR media box with XMOS ESS DAC, 2x 3.5” HDD, 2x HDMI, auto res + framerate switching, UHD/BD menus, Hi-Fi audio, linear PSU and Zidoo media interface.  £699.99  €802  $944

Author Topic: Q10 Pro won't turn off  (Read 3007 times)

DaveM

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Re: Q10 Pro won't turn off
« Reply #15 on: November 21, 2019, 11:07:59 PM »
Hi,
The issue with the Q10pro sometimes not switching off correctly seems to be related to the HDMI CEC feature, if its enabled in your TV or AV receiver. Switch off the Q10Pro first, waiting for it to switch off completely before switching off your TV and AV receiver then there is no issue. It appears that the Q10Pro has issues with HDMI CEC, especially if the TV or AV receiver is switched off first.


Regards
David

stl

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Re: Q10 Pro won't turn off
« Reply #16 on: November 22, 2019, 09:00:33 AM »
Maybe that happens in some cases, definitely not in my case. My Q10 doesn't  turn off for some weeks now, I have to unplug the power supply from the wall socket. I'm waiting for a firmware release that fixes the problem.

 

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