United States
FAST DELIVERY ∙ EXPERT TECH SUPPORT
UK STOCK ∙ 2 YEAR WARRANTY
BLACK FRIDAY SALE  -   ARYLIC LP-10 WI-FI LOSSLESS MUSIC STREAMER @ £79.99  -   ZIDOO Z9X 8K @ £219.99
This forum was closed in October 2025 in response to sustained DDOS type attacks. It has been left up read-only to allow access to support information and downloads. Thanks to all the users who contributed over the years.

Visit futeko.com for new Audio and Video Media Players!

Author Topic: Zidoo HDMI outport broken?  (Read 6917 times)

blueoceans

  • Newbie
  • *
  • Posts: 6
Zidoo HDMI outport broken?
« on: February 12, 2019, 12:40:26 PM »

ProfenixNew

  • Newbie
  • *
  • Posts: 8
Re: Zidoo HDMI outport broken?
« Reply #1 on: February 13, 2019, 01:05:36 AM »
« Last Edit: February 13, 2019, 01:07:32 AM by ProfenixNew »

blueoceans

  • Newbie
  • *
  • Posts: 6
Re: Zidoo HDMI outport broken?
« Reply #2 on: February 13, 2019, 09:03:23 PM »
Hi,
thanks for your answer, i have tried everything... no chance.
The other think is why I can get no signal on any Sammy TV at home?
Now I wrote to Zidoo and sent them a video regarding my issue.
« Last Edit: February 13, 2019, 09:04:54 PM by blueoceans »

ProfenixNew

  • Newbie
  • *
  • Posts: 8
Re: Zidoo HDMI outport broken?
« Reply #3 on: February 13, 2019, 09:57:07 PM »
Hi,
thanks for your answer, i have tried everything... no chance.
The other think is why I can get no signal on any Sammy TV at home?
Now I wrote to Zidoo and sent them a video regarding my issue.

thats weird  ???

futeko.com

  • Administrator
  • Senior Member
  • *****
  • Posts: 4657
Re: Zidoo HDMI outport broken?
« Reply #4 on: February 14, 2019, 09:44:58 AM »
It is weird, because if the Z9S HDMI port was physically faulty you wouldn't be able to get a signal at all, and as I understand it you get a picture when connected via Marantz SR 5001?

Things to try:

* Set display out to most compatible settings:

- Settings - Display - HDMI Mode: 1080P 60Hz
- Settings - Display - Color Settings - Deep color mode: Priority 8bit
- Settings - Display - Color Settings - Color space mode: Priority YCbCr 422
- Settings - Display - Color Settings - Color space mode: HDMI Range Mode: 16-235
- Settings - Display - HDR: Disable HDR

If you now get a picture when reconnecting to the other displays try changing each of the above until you figure out which is causing the problem.

Other things to try:

- Settings - Other - About - Advanced Settings - HDMI CEC: Disable
- Settings - Other - About - Advanced Settings - Developer options - Video Color Mode - YCbCr420 8BIT (idea same as above, to find a mode that works so a process of elimination can be used to find the problem).
- Settings - Other - About - Advanced Settings - Developer options - Ignore HDMI EDID. (in case the problem is incorrectly transmitted EDID data from the display device)

blueoceans

  • Newbie
  • *
  • Posts: 6
Re: Zidoo HDMI outport broken?
« Reply #5 on: February 14, 2019, 08:27:14 PM »
Hi,
I tried your instraction but without success. I tried them together and also individually but no chance to get a signal on my tv.  :'(

futeko.com

  • Administrator
  • Senior Member
  • *****
  • Posts: 4657
Re: Zidoo HDMI outport broken?
« Reply #6 on: February 15, 2019, 08:33:10 AM »
Please clarify if you get a picture at all? i.e. via Marantz NR 5001?

blueoceans

  • Newbie
  • *
  • Posts: 6
Re: Zidoo HDMI outport broken?
« Reply #7 on: February 15, 2019, 11:45:33 AM »

 

© SDHDIGITAL LTD 2025