Largest HDD supported.

[Mostwest]

Need help on step by step guide how to format a 4TB Seagate HDD via Windows7 for use as internal storage on the Q10.
1) GPT disk or MBR disk
a)  MBR only recognizes 2TB but is detected by the Q10
b)  GPT can maximize 4TB but is not detected by Q10

Thank you in advance.

I have a 4 TB drive formatted in Win 7. Connect the drive and format as GUID. Then connect the HDD to the Q10 and turn it on. That's it.
What's type of HDD are you running? Give us more details about it.

[zigx360]

Hello is this HDD supported ?         3TB Western Digital WD3003FZEX Black 3.5" SATA III 6Gb/s 7200rpm 64MB Cache Hard Drive                                                                                                                                                                                                                                                                                                                                 

[futeko.com]

Hello is this HDD supported ?         3TB Western Digital WD3003FZEX Black 3.5" SATA III 6Gb/s 7200rpm 64MB Cache Hard Drive                                                                                                                                                                                                                                                                                                                                 

Not been tested but I'm 99% sure it would work.

[zigx360]

Thanks for your answer. I would like to know what is your HDD recommendation for Q10? Thank you.

[futeko.com]

Western Digital Green. Or anything else that's low power / low noise.

You don't need a fast drive for playing media, it makes no difference to performance, so go quiet and cool.

[zigx360]

Thanks 

[pa]

Hi guys,

I have a Q5 before 2013 version.

I bought a new WD My Book 4TB because my previous 1.5TB HDD  was not enough, but after I copied all data on the new HDD I can not see it from my Q5.

First I copied a single file on the new HDD and attached it. It was mounted as D in File Explorer and I could see my file.

Then I copied all my files (aprox 1.5 TB) and attached it again. The drive does not get mounted anymore.

Do you know any possible fix I can do ?

Thanks a lot in advance.

PS I have updated fimware to  1.1.9 2014.11.26.104253, but still no luck.

[Nice Monkey]

Please read this one:  http://www.futeko.com/newforum/index.php?topic=576.0

Should give answers to most if not all questions.

[pa]

Hi Nice Monkey,

Very detailed explanation, but sadly I still don't know what to do and why I could see the HDD when I copied just one file and after all files were copied I don't.

Can you please give me a hint ?

[Nice Monkey]

Bad connection somewhere?

[pa]

this is what I see on executing fsutil fsinfo ntfsinfo f:

NTFS Volume Serial Number :       0xa2ca0aebca0abc13
NTFS Version   :                  3.1
LFS Version    :                  1.1
Number Sectors :                  0x000000003a37f5ff
Total Clusters :                  0x000000003a37f5ff
Free Clusters  :                  0x00000000248bfa6d
Total Reserved :                  0x000000000012a040
Bytes Per Sector  :               4096
Bytes Per Physical Sector :       4096
Bytes Per Cluster :               4096
Bytes Per FileRecord Segment    : 4096
Clusters Per FileRecord Segment : 1
Mft Valid Data Length :           0x000000002c300000
Mft Start Lcn  :                  0x00000000000c0000
Mft2 Start Lcn :                  0x000000001d1bfaff
Mft Zone Start :                  0x00000000159da940
Mft Zone End   :                  0x00000000159e0780
Resource Manager Identifier :     E70FD161-E582-11E1-A036-BCAEC5449674

Does it look OK ?

[Nice Monkey]

@pa

This is a Native 4K (4Kn) drive. This can be seen as Logical Sectors and Physical Sectors are both 4K.  Never had my hands on one. Earlier gave the wrong answer. Sorry about that

[pa]

Thanks for assisting Nice Monkey.

Via USB I'm connecting it. And as I said it could be seen on first attempt with just one file, but after filling it with all my data from previous HDD it is not seen anymore.

Can it be that the Q5 is trying to index/cache/create thumbs/etc. and it is to much ?

I have no idea what to do with it now.

[Nice Monkey]

@pa

No idea if file number limits apply to Himedia Players? You may not put more than 512 entries into the root (hard NTFS limit) and maybe per folder (some players limit this to 512 also). I am using ISO images mainly (or DVD/BD subfolders for download viewing only), which gives a very low number of files on the HDD in total. Per folder never go above 512 neither.

I would revert back and start clean over. Then start filling it again with those limits included and add chunks no more than 1 TB each time.

[pa]

FIXED IT

I have reformatted and still could not see it.

Then I have formatted it to 8k allocation unit size and I could see it again on Q5.

I don't know if that will be a overhead on reading/writing to it and porbably I will lose some bytes, but at leas I can use it.