Problem Q10 Pro 4K

[pigx]

Good morning, I'm a new owner of Q10 Pro 4K, is updated to the latest official firmware, downloaded from this forum, kodi is updated to the latest version, unfortunately I have some problems, kodi does not work with the internal player (wrapper), I installed the pacth for the auto frame rate, however my VT60 displays me 1080P 50hz. while the player info shows me, 1080P 24hz., can you help me?

[Mount81]

First: reactivate the Wrapper (see FAQ thread how).

Second: Turn ON the 24p mode in Settings->Playback menu.

[pigx]

the 24hz option in playback is active, to reactivate wrappers how should I do? thanks for the answers

[Mount81]

See the FAQ Thread.

[pigx]

I took a look at the faq, I did the procedure indicated but always starts the player of kodi, I read something on the file playerconfig.xml but I did not understand if you need to modify it and how to modify it.

[Mount81]

Try first: * How to reinstall wrapper? Shutdown Kodi. Find wrapper app at My Apps - Wrapper. Select 'use Kodi player'. Exit wrapper app. Run wrapper app again. Select 'use wrapper player'. Exit wrapper app. Restart Kodi. (Quote from the FAQ).

If that wont help:

Find playercorefactory.xml file on the following patch:  \sdcard\Android\data\org.xbmc.kodi\files\.kodi\userdata\playercorefactory.xml

You need a file manager, like Total Commander on the Box to see the content and to edit the file. You can also reach it from a PC if SAMBA share is turned ON on in the Settings->More menu of the Box. If none of these works for you, just copy playercorefactory.xml to a Pendrive and edit it on a PC with Notepad.

Check if the following line is not missing from KODI's playercorefactory.xml file under the <!--network protocol rules--> section:

<rule protocols="nfs|smb" player="Wrapper" /> <!--all nfs|smb-->

If so, than just insert it and save. (If transferred and edited on a PC, copy back from the Pendrive to the referred folder on the Box.)

[pigx]

Thanks I will try to perform this procedure, regarding the issue of 24 hz. do you have any solution?

[Mount81]

First: What auto freque patch did you installed (for KODI or for the HiMEdai Player) and from what player do you expect the freque switching?

In the case of HiMedia auto freque patch: If 24p mode is really turned ON in the settings and it fails to work, than I suggest you to try turned it OFF. Otherwise, repeat the question in the patch's own Thread.

Ultimate solution: uninstall/deactivate the patch, and if 24Hz mode is ON in the menu, it will work as it should for the "stock" freques supported by the HiPlayer out-of-the-box.  You would need this patch only for 25fps and 29.97fps interlaced videos (like DVD's in most of the cases).

But you can still avoid to use this patch and switch the freque manually before playback for these kind of videos: 1. Turn OFF the 24Hz mode, 2. for 25fps interlaced video/DVD set freque to 50Hz and for 29.97fps video/DVD set it to 60Hz in the Settings menu.  For all the other fps videos turn 24Hz mode back ON, and set the GUI back to 60Hz. (This is the way I'm using it for years now).

[pigx]

As for kodi, I replaced the existing string with the one you suggested, now the video player starts but locks on black screen is written "VideoPlayer" in the upper left corner on gray stripe

[Mount81]

At to what KODI version did you update? 17.6 is the last stable and safe, all the 18.x (Leia) versions are still lame at this state regarding external player handling (Wrapper). DO NOT INSTALL 18.x KODI. Stick at 17.6 (for now). And try the same I've wrote before.

[pigx]

the version is 17.6 I tried what you said but it does not work, I do not know what to do, if I add the string you suggested, leaving the string already present in the file, the player of kodi works, if I put only the suggested string happens what I told you, I also tried to change the string in the original file, replacing the word VideoPlayer with the word Wrapper, it crashes.

[pigx]

I found out what the problem is, my video files are shared by NAS, kodi can read them only through its reader, while Wrapper crashes, but if one of the HD of the NAS connect it directly via USB to Q10, the same file, kodi can also read through wrapper, what can it depend on?

[Mount81]

It's 100%-ly a network problem. So you'r NAS shares are NFS? Try with SMB. Aren't they password protected? If so, give the credentials in the Wrapper.
But still presumable, that the playercorefactory file is wrong somehow.

Have you tried simply with the Media Center? Do so. If it works, than it's a KODI problem somehow. If it won't, than it's a network/NAS related problem.
If it won't access automatically from the Media Center to the NAS, create a shortcut and give the ip and folder names manually. (Same you can try in KODI). Sometimes the automatic connections just fail to work, so you have to input the sources manually.

[pigx]

the media center works through NAS without any problem, even kodi with its player works through NAS, the only one that does not work is wrapper (kodi), there seems to be some impediment. The file playerconf.xml has been modified as I told you, but without results.

[Mount81]

Copy&Paste here your whole playercorefactry.xml content.