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Author Topic: Q5 not playing my H.265 MKV files?  (Read 2020 times)

MikeP

  • Newbie
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  • Posts: 1
Q5 not playing my H.265 MKV files?
« on: November 16, 2018, 02:08:24 PM »
Dear all,

Finally I have my 4k OLED tv and guess what, my Q5 Pro does not playback 2160 H.265 MKV files. Audio works but video only some lines.
I've tried several different MKV files, nothing works, webm files though does work and 1080 H.264 is ok as well...
Is this a setting issue?
Please advise guys, many thanks...
Mike P
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darkanbil

  • Newbie
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  • Posts: 3
Re: Q5 not playing my H.265 MKV files?
« Reply #1 on: November 16, 2018, 03:02:45 PM »
My Q5 pro play just fine.. h265 uhd mkv.. hdr10 or sdr.. both play fine..

But have problem with DTS-HD HR.. no audio output.
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Mount81

  • Senior Member
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  • Posts: 1097
Re: Q5 not playing my H.265 MKV files?
« Reply #2 on: November 17, 2018, 06:27:57 AM »
With what firmware are you trying?

If you start the playback with KODI, do you have the Wrapper activated (see FAQ)?
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