That early FW has bugs - OK.
That hardware comes to market too early, because of competitors - OK.
That a lot of missing features will come later - OK.
Normally I am patient,
but H8 is announced/advertised as premium mediaplayer and >90% of the actual movies are in 23.976!!! So don't tell the people "Hopefully 23.976 will be added".
It is absolutely no question HiMedia and Rockchip have to implement it in the next weeks or the H8 customers are very annoyed, me included.
And the opinions in the forums are not good about Rockchip today. If they disappoint end-customers again, people will also lose the trust in Himedia and their, then bad decision to go with a RK SoC. (The SoC is the key component in the box, so I think HiMedia had choosen a supplier in which they can trust implicitly.)
So 23.976 is no question of hope this is an absolute must.
To your praise and glory of the H8:
Sorry Kodi plays some 3D-ISOs well but also some others not. - So this is C- grade.
Himedia player as temporary workaround plays 3D-ISO better but without forced subtitles. This means in practise no subtitles. - This is C+ grade.
And also standard files are not played well - I still use my very old and very slow Asus media player. (I would be happy if I could use my H8 with Kodi instead.)
What would you say if your car would be half the time in the workshop? - It is a useless car!
H8 is a premium box for a premium price. So it has to have A+ or minimum A grade and not C+ as HDMKV wrote very friendly here
http://forum.kodi.tv/showthread.php?tid=247537.
A mediaplayer with C+ grade is practically useless!
So from a customer point of view I can understand why Kilroy is upset.