BOOT PROBLEM

[parthi4k]

I have q10pro android 7 and cs firmware HMD-2.0.4 2017-07-05.174159 .I use this firmware for past 6 months,no problem.But now,when I switch on(switch mains ON ie..not in remote) the box,all the lights(white and red) before the box  are "ON" for 2-3 sec and no boot.At that time no function in remote.Then I power off the box .The same problem for several times,and one time it got boot and displays the home screen.If I play videos,all lights in front display are "on" for sometime and get restarts,and sometimes screen become BLACK.I then
1.Factory reset - same problem
2. reinstall the same firmware(HMD-2.0.4 2017-07-05.174159) - same problem
3.the I install HMD-2.0.8 2018-04-03.195232 - same problem and
4 downgrade to HMD-2.0.3 2017-04-12.095905 no way same problem.................

What I have to do........please anybody help me.....please "pcristi" help me

[stl]

I advise you to install 2.0 - > 2.03 - > 2.04 - > 2.08 using the restore button method.

[parthi4k]

Thanks for reply...I tried, but the same problem!!!!!!
But I notice that this problem(ie the box all lights are ON and gets restarts again and again-no function in remote) is for first 20 min,then after that box is smooth.Then next day the first 20 min the same problem.

[stl]

Try another power supply.
Do have any peripheral attached, internal hard drive, external usb, sd card etc? If you do try to boot without it. 

[parthi4k]

I have two doubts
1.Power ON q10pro box which lights should "on" in front of display ie..only red should "on" or all lights -white and red will "on" or all lights will "on" and after 2 sec white will gets off and red will be alone "on"

2.While installing any firmware by using pen drive,it should be formatted by FAT32.But I always format by NTFS(now only I noticed).Is this may cause BOOT problem??? as discuss above forum.

Anyboby help me................plz

[stl]

After power on, red light should become white, white circle in the middle and clock should turn on.

It should work with NTFS. Are you sure the update finishes when you try to do it?

[parthi4k]

Sorry!!!!!! power on means "MAIN SWITCH ON" ,NOT IN REMOTE.
If mains on then,my doubt is
1.for first 2 sec all lights should "on" after that white gets off,red alone should "on"   or
2.only red light should "on",no white light "on"

[stl]

Sorry!!!!!! power on means "MAIN SWITCH ON" ,NOT IN REMOTE.
If mains on then,my doubt is
1.for first 2 sec all lights should "on" after that white gets off,red alone should "on"   or
2.only red light should "on",no white light "on"

Just tried, it's option 1. Are you sure your not just restoring the box software instead of installing new firmware?

[parthi4k]

After power on, red light should become white, white circle in the middle and clock should turn on.

It should work with NTFS. Are you sure the update finishes when you try to do it?

Yes,it finish!!!!!!

[stl]

After power on, red light should become white, white circle in the middle and clock should turn on.

It should work with NTFS. Are you sure the update finishes when you try to do it?

Yes,it finish!!!!!!

Try another power supply, I'm convinced it will solve your problem.

[futeko.com]

I would also be looking at the power supply.

[parthi4k]

ok guys lets try.....

[parthi4k]

Anybody Plz...if mains on the switch(not remote),in box which color  light will ON and how long it will "on"(ie sec)

[stl]

Anybody Plz...if mains on the switch(not remote),in box which color  light will ON and how long it will "on"(ie sec)

I've already answer that:

Quote from: parthi4k on July 16, 2018, 07:27:35 PM
Sorry!!!!!! power on means "MAIN SWITCH ON" ,NOT IN REMOTE.
If mains on then,my doubt is
1.for first 2 sec all lights should "on" after that white gets off,red alone should "on"   or
2.only red light should "on",no white light "on"

Just tried, it's option 1

[parthi4k]

Previously ,ie before this problem arise,if I mains ON,all the lights will come and go within a fraction of second and only red will ON,but now all white  hold for even 5 sec...and after while playback also all lights ON for 5 sec and box restarts.