Hii everyone !!
When two months ago I bought the Q5 pro had the firmware 1.06 by default.
I have installed all official updates and not up to the highest versions.
I installed some patches and different apps.
Everything worked perfectly until yesterday.
When watching a 4K movie, the screen suddenly went black, the rotating circles appeared for a few seconds and the device restarted.
At the desktop, some icons showed the logo of the Android robot.
All parameters were lost.
I have returned to the factory settings via the appropriate menu but I always start with Android 7
I reinstalled the custom firmware of pccristi but the play store no longer works, I can no longer apply the patches.
In short ... the player has become unusable.
How do you bring the player back to factory conditions?
Thanks for your attention.