Amazon Prime Video app not working

[caseyjones]

Call it a miracle. I applied this patch in my Q10 Pro and Prime Video started working, hold on!, not only in SD quality, its HD as well. Checked with the output from the AVR which shows as 1920X1080p, HDMI input is RAW :-)

Fake news!  Verdict is in, the services work, but they ares till in SD! As I said, it's amazing on how many can't tell the difference. 

[pranjandas]

Well, the video output is 1920X1080p, Audio input is PCM 2.0.

Sorry for the pic quality, taken from a mobile phone camera in low light. Pic quality in the TV is far better.

[tmihai20]

Be careful where you the information about its actual resolution. My TV shows that the signal on-screen is fullHD on any content I am playing, even Netflix. The TV may do an upscale. After I was able to see Netflix in fullHD I was able to tell the difference between the lower resolution and the actual fullHD resolution from Netflix.

[caseyjones]

That 2nd shot, the info display, it that from  your Sony TV or from the Q10?

Go into your Routers menu and to the page that shows active bandwidth usage. What are the maximum peaks showing? Less than 3Mbps or well over 10 Mbps?

[pranjandas]

Be careful where you the information about its actual resolution. My TV shows that the signal on-screen is fullHD on any content I am playing, even Netflix. The TV may do an upscale. After I was able to see Netflix in fullHD I was able to tell the difference between the lower resolution and the actual fullHD resolution from Netflix.

I have used Amazon Official Firestick too with same TV. Could tell much difference in the Full HD content from either sources i.e. Q10 Pro and Firestick.

Yes, Full HD content from Netflix is at par and more superior.

My TV is 8 years old Sony Bravia 40EX710 and is not an upscaling one.

May be @pcristi would like to throw some light on the issue.

[pranjandas]

That 2nd shot, the info display, it that from  your Sony TV or from the Q10?

Q10 Amazon prime streamed on Sony TV with HDMI output as RAW.

[Mount81]

Sorry, but looks like I'm talking to a wall, or something:

These media players always output on the resolution that you have set in the Display settings, so if you have set 1080p than even if the source video is SD or 720p it will be upscalled to 1080p.  As there's no auto resolution switching on Android media players.

Who didn't catch it and why? :,

[DMD]

Sorry.
Can you tell me which version of the Amazon Prime App works?
I installed version 3.0.227.29641, when I launch to see a movie, the application crashes.

[looun]

Prima video Need device with Microsoft playready certification.

[Kirek50]

Prima video Need device with Microsoft playready certification.

This is a diagnosis. And what is the solution to solve the problem?

[tmihai20]

Prima video Need device with Microsoft playready certification.

This is a diagnosis. And what is the solution to solve the problem?

There is no solution other than to (probably) use the browser. Amazon has even more harsh rules than Netlix.