HDR aspect ratio problem.

[Syst3mErr0r]

Same problem here with 10bit hvec hdr files (3840x1600 @ 23.976fps ), another 10bit hvec file (3840x1600 @ 23.976)file but non-hdr seems to work fine.

[Sully]

Same Problem here. When will the bug fixed? Would Android 7 help with the bug? I have Android 5.1 installed.

[aleister]

same here.....please fix

To be honest...still so much MAJOR Bugs, every FW new and old unsolved Problems

HDR Aspect Ratio Bug, NO FPS Change on 50/60hz ,BR 3D ISO runs at 24hz ...

Great Device, but FW is bad, i hope they fix it all before a new Player is released

[Syst3mErr0r]

Same Problem here. When will the bug fixed? Would Android 7 help with the bug? I have Android 5.1 installed.

No it isn't, I got 7 running. Also DHCP doesn't work for me, have done it manually. Network time is off, but when I look at NTP server in modem it shows correct network time.

[ragico]

Yes, too many problems, HDR aspect ratio is the worst in my opinion because this Q10Pro came out for 4K HDR files. Hope Himedia will correct it soon otherwise I will replace it with something else, may be a htpc.

[hoodpeter]

Yes, too many problems, HDR aspect ratio is the worst in my opinion because this Q10Pro came out for 4K HDR files. Hope Himedia will correct it soon otherwise I will replace it with something else, may be a htpc.

+1

[madden]

I agree with this issue, just got mine couple weeks ago, and for my first android box, its been little challenging, but have the hang of it now, but I just discovered this issue with HDR files, at first I thought it was my issue, but now I know. Please have this fixed as Its the one feature I bought this box for.

thank you

[futeko.com]

This was reported to HiMedia as a bug a couple of weeks ago. Fingers crossed next firmware.

[Deadrick]

I bought this mainly for good PQ and capability to play 4k HDR movies, but now realised all my HDR has this aspect ratio issue!! Damn..
I already have a mid end bluray for 1080 n atmos playback.. shld be look into nvidia shield

[akurej]

Hold your horses...I am sure that HiMedia will correct this issue in the next firmware update, as this is a serious flaw!
Many of us are in the same boat now, and I think these HDR medias with such aspect ratios were made available only recently?

[Tregobad]

Dear futeko,

2 month are gone, whats about the error correction update?
Could you give us an outlook / date?

Please remember, you offert these Mediaplayer with 4K/10 bit functionality for that reason all the guys (me included) bought it.
And please keep fair and don`t answer "anything plays fine at your side".

Thanks tregobad
 

same here.....please fix

To be honest...still so much MAJOR Bugs, every FW new and old unsolved Problems

HDR Aspect Ratio Bug, NO FPS Change on 50/60hz ,BR 3D ISO runs at 24hz ...

Great Device, but FW is bad, i hope they fix it all before a new Player is released

Second time the player could not play films it was build for, means 4K and HDR.
First time I was astonished some weeks ago it doesn`t play 10bit, now it can`t play HDR and the correct aspect ratio.
What kind of product have the guys developed and tested before sale?

I like to remind Futeko that I`ve bought a 4K HDR Mediaplayer!

[futeko.com]

Second time the player could not play films it was build for, means 4K and HDR.
First time I was astonished some weeks ago it doesn`t play 10bit, now it can`t play HDR and the correct aspect ratio.
What kind of product have the guys developed and tested before sale?

I like to remind Futeko that I`ve bought a 4K HDR Mediaplayer!

The box will play 4K and HDR. The problem you refer to is only for 4K videos with unusual aspect ratio (not 16:9). HiMedia will fix it.

It can play 10bit (10bit colour) absolutely fine. It will not play the one specific format, Hi10P H264.

[MacFreibier]

This "one specific format" is one of the most important ones when I purchase a 4K HDR Mediaplayer.

I was long time away from this forum and have not used the box as I was disappointed and tired about the framerate issues and now I come back to play the first HDR files and what happens?
What keeps HiMedia from speedy replying to this issue as I think that this should be easy to fix as it works perfectly for 1080p movies and 4k without HDR probably?

This is no fun anymore, I can really tell you that I will not purchase any HiMedia devices again.

[afss]

This "one specific format" is one of the most important ones when I purchase a 4K HDR Mediaplayer.

I was long time away from this forum and have not used the box as I was disappointed and tired about the framerate issues and now I come back to play the first HDR files and what happens?
What keeps HiMedia from speedy replying to this issue as I think that this should be easy to fix as it works perfectly for 1080p movies and 4k without HDR probably?

This is no fun anymore, I can really tell you that I will not purchase any HiMedia devices again.

Let me echo this - those files are the most important ones 4K with HDR, and the reason I chose the Q10.

[HereIsTom]

Did you contact HiMedia?  export@himedia.cn

I think it is useful HiMedia get this kind of reports even from  users  so they know what's going on.