Q10 losing HDMI signal

[safcsat]

Hi - noticed something recently, as I have started leaving my Q10 on, due to it losing picture settings when switched off, plus I use it for downloading.

Latest Android 7 firmware which was pre-installed.

Issue is when I switch TV on again, the Q10 is not sending a signal to the TV so it thinks there is nothing to show.  I have to turn the box off and on again to get a picture.  The box has not crashed as I can still access network shares for example.

Any ideas?

[safcsat]

Anyone? It's done it again this morning.

Came downstairs, turned on tv, no signal coming from the Q10, so had to restart then set the settings again which it loses each boot!

[magnifico]

Hmmh.... Well my device does save any changes made.


1. What settings are made which are nit saved?
2. Does your device even do a proper shutdown?
3. What exact firnware are you using?

[safcsat]

Hmmh.... Well my device does save any changes made.


1. What settings are made which are nit saved?
2. Does your device even do a proper shutdown?
3. What exact firnware are you using?

Example:

Settings
More
Advanced Options
Video Colour Space

It doesn't save the changes.  It is a known bug which is supposed to be fixed in next firmware.

then other times it reverts back to 1080p/60hz as well, from 2160p 60hz.

This is when I press power on remote, then turn on again, or unplug the device.  Either way.

Android 7 - HMD-2.0.0 2016-11-17.181855

So if you have the same fw, it also won't work for you.

[futeko.com]

This is fixed in Android 5.1 fw 1.0.9 and will be fixed in Android 7 next fw, which will be released on this forum Wednesday morning.

[safcsat]

This is fixed in Android 5.1 fw 1.0.9 and will be fixed in Android 7 next fw, which will be released on this forum Wednesday morning.

Great news!

So all the issues I currently have should be gone Wednesday morning.  thank you!