Q10 Firmware + Android N - Seriously pissing me off now - might downgrade

[Bedi]

There is one more major problem I have discovered, on top of the 2 irritating issues I had already posted in the separate upgrade thread. I'm appending the two earlier issues (still unresolved) below.

I upgraded the firmware and everything works well except for two "issues":

1. In Netflix, when I hit the back button in the middle of a show (to go back to previous menu), it crashes and pops up a notification if I want to open app again or send feedback to Netflix. It only crashes when I hit the back button during a show, otherwise there are no issues with running Netflix. It used to run fine without any crashes in the previous firmware.

2. The black menu bar at the bottom has a square button which used to bring up "open apps" in the previous firmware version. Now it doesn't do anything. I like the option of bringing up open apps and manually closing them one-by-one (unless there's another way to do it). It's an OCD thing. That's the only reason why I keep the black menu bar. (Does installing a 3rd party launcher like Nova give that option?)

The new problem I encountered is that several other "popular" streaming Android apps like MegaboxHD, CartoonHD.....the navigation menu on those now don't work. Clicking on them doesn't drop down the menu. There's a click sound but nothing happens. So for all means and purposes the app doesn't work because you can only browse the main page.

All the issues I've highlighted above were not present with the older firmware running Android 5.1. The older firmware + Android 5.1 was actually very stable and I had absolutely no issues. I was actually quite pleased.

It's apparent from some other user responses that my issues above are not isolated and other users are also experiencing them. Not being able to run a stable Netflix, not having a menu bar to close open apps, not being able to run other popular streaming apps...............these are all serious disappointments for any android box, much less a high end Q10 Pro.
 
Futeko said the firmware and Android N is stable. I took that as gospel truth and upgraded. Well it's obviously bullcrap and I am planning to now downgrade. The only thing that's preventing me is the fear that things might get even more screwed after the downgrade.

Anyone else thinking of upgrading, I strongly suggest you reconsider until HiMedia gets its act together on this Firmware + Android update. I think they got ahead of themselves with this upgrade. I see them posting stuff like some BS leanback Android TV upgrade but they're silent on the core stability and functionality issues users like me are highlighting.

[Matey]

Yes
I might just go back to 5.1 too
Has anyone downgraded ... if so please do a step by step process
Take care from
Matey

[m-i-c-k-e-y]

Well I downgraded as soon Futeko posted the procedure/firmware.

Reason app compatibility.

Encountered no problems during the process. Reverted to the last/pre N firmware.

[futeko.com]

These problems are not all HiMedia's fault.

Certain apps are not very, or at all, compatible with Android 7. It's a new OS version and this will improve. The apps involved need to to sort themselves out.

HiMedia are aware of this and are going to continue releasing Android 5.1 firmwares so people can choose whether to run Android 5.1 or Android 7 on Q5/Q10 Pro. There will be a new Android 5.1 firmware this week (1.0.9) and a new Android 7 firmware (2.0.1) the week after.

[nick81]

These problems are not all HiMedia's fault.

Certain apps are not very, or at all, compatible with Android 7. It's a new OS version and this will improve. The apps involved need to to sort themselves out.

HiMedia are aware of this and are going to continue releasing Android 5.1 firmwares so people can choose whether to run Android 5.1 or Android 7 on Q5/Q10 Pro. There will be a new Android 5.1 firmware this week (1.0.9) and a new Android 7 firmware (2.0.1) the week after.

I really wish people would appreciate more the type of support we are getting from Futeko.
I sincerely hope people give other companies a try just to understand how lucky we are here. In my case, I had to suffer from the abysmal support of Xtreamer before moving to the Q10 Pro. It's not even night and day. There are no words in the English dictionary to describe the difference between these 2 companies....

[Karl]

I quite agree nick and endorse what you have said.
HiMedia stands out in the industry compared with similar products at similar prices. Apple can do it and some other brands but look what you pay....
Add to that the support provided  by Futeko and there are few comparable providers of any type of products at this price level.

[Nice Monkey]

These problems are not all HiMedia's fault.

Certain apps are not very, or at all, compatible with Android 7. It's a new OS version and this will improve. The apps involved need to to sort themselves out.

HiMedia are aware of this and are going to continue releasing Android 5.1 firmwares so people can choose whether to run Android 5.1 or Android 7 on Q5/Q10 Pro. There will be a new Android 5.1 firmware this week (1.0.9) and a new Android 7 firmware (2.0.1) the week after.

Sounds good!

[danyxp]

It will be nice to have the ups and downs for android 5 vs android 7 firmware in a nice post, made by someone who knows what is talking about; I used the 5 version only for about a week or two, being trapped in kodi setup so I can't really have an pertinent opinion.

[Bedi]

These problems are not all HiMedia's fault.

Certain apps are not very, or at all, compatible with Android 7. It's a new OS version and this will improve. The apps involved need to to sort themselves out.

HiMedia are aware of this and are going to continue releasing Android 5.1 firmwares so people can choose whether to run Android 5.1 or Android 7 on Q5/Q10 Pro. There will be a new Android 5.1 firmware this week (1.0.9) and a new Android 7 firmware (2.0.1) the week after.

I really wish people would appreciate more the type of support we are getting from Futeko.
I sincerely hope people give other companies a try just to understand how lucky we are here. In my case, I had to suffer from the abysmal support of Xtreamer before moving to the Q10 Pro. It's not even night and day. There are no words in the English dictionary to describe the difference between these 2 companies....

I am in full agreement that HiMedia is a much better than their competition, in product and especially in terms of support (I wouldn't be on this forum otherwise). I also mentioned I was quite pleased with everything before the upgrade. It was stable, smooth and I frankly didn't encounter even one bug.

Now this is what HiMedia said this about the upgrade:
1. Android N OS running stable and smooth
2. Support Android N google play version
3. Support Samba uPnP
4. System function perfectly upgraded from 5.1 to Android N with compatibility
5. Youtube updated to 1.3.11 and Netflix to 4.10.7
etc. etc.

I didn't have a trust deficit with HiMedia based on my good experience so far, so I took their upgrade message at face value and therefore upgraded.

Now the bugs I've highlighted after the upgrade are by no means petty or minor, not to me at least.
Not being able to watch Netflix without it crashing every time, and having other popular streaming apps also crash or be limited in functionality is a big deal for me, I'm sorry. I didn't buy Q10 Pro to just stream Kodi.
And the "open all apps" function not working on the menu bar.............isn't that a standard Android function?

Based on Futeko's response, it is the apps that are problematic. So Netflix for example, the most popular media streaming service in the world has apparently released a buggy app for Android Nougat and it has nothing to do with HiMedia's firmware upgrade?

I can live with small bugs, every system has them, but to me these are critical flaws and HiMedia got ahead of themselves with this upgrade option reveal.

[pcristi]

No, Android N square button functionality change to mutiwindows, witch is not active on our f/w so normal do nothing.
HiMedia revert functionality to switch application on test f/w 2.0.1, so will be on final version too.

And the "open all apps" function not working on the menu bar.............isn't that a standard Android function?