Q10 pro uses generic Android developed for smart phones as the basis. This is good in the sense that it allows almost any APP to be installed.
See my review and experiences for more details. Added a paragraph specifically for this.
http://www.futeko.com/newforum/index.php?topic=745.0
The side effect is that some APP's really developed with a phone in mind might not see: USB-ports, Internal HDD or even the fixed wired Ethernet as these don't exist on a typical phone. APP's will typically see the SD-Card slot though which may be a workaround for you? Also using the Notification Bar and Pop-Up windows is common practice. If any of this is the source of your problem then you may ask the developer about enhancing it. Himedia can't solve those for you.