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Author Topic: Q10 Pro HDMI ARC connectivity issue with Sony 55X8500C  (Read 15170 times)

akurej

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Q10 Pro HDMI ARC connectivity issue with Sony 55X8500C
« on: July 31, 2016, 07:54:08 PM »
Hi guys! I have a weird problem.

My HDMI ARC works perfectly with set top box (STB) attached to HDMI port 3 in TV.
I can get sound from my AV receiver/ external speakers.

But as soon as I connect the Q10 Pro (on standby with red LED) HDMI cable to any free port (1 or 2) , the ARC stops functioning!
This means that I can no longer get sound of STB/ TV through the receiver/ external speakers.

ARC resumes functioning only when I "power on" the Q10 pro with remote control OR when I unplug the Q10 Pro HDMI cable from TV.

I tried interchanging the HDMI ports on TV, but no luck. I even tried disconnecting STB from TV and connecting only the Q10 Pro.
But as long at the Q10 Pro is on standby by the ARC does not function. Then TV apps like Netflix don't play from external speakers.

Any idea why this happens? ?
Thanks!

ivanyc

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Re: Q10 Pro HDMI ARC connectivity issue with Sony 55X8500C
« Reply #1 on: August 01, 2016, 03:26:08 AM »
I'm a bit perplexed why you are using ARC for the TV and then go to the Amplifier?  ARC can only pass through dolby digital 5.1, you will lose all other sound formats when playing with the HIMEDIA.  you should just connect the HDMI to your amp.

akurej

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Re: Q10 Pro HDMI ARC connectivity issue with Sony 55X8500C
« Reply #2 on: August 01, 2016, 05:29:33 AM »
Good question!

I need to do this because my AVR is old model (SR7005) does not support 4K or pass through.
Since there's only 1 HDMI output from Q10 Pro, I have to connect to TV to get Dolby Digital or DTS sound through ARC/ Receiver.

The solution for this maybe is to get HDMI 2.0 splitter. I have ordered one. Will test and put feedback.

Actually Himedia should provide 2 HDMI outputs like the UHD blu-ray players. One HDMI 2.0a for video, directly to TV and another HDMI 1.4 for high resolution audio to connect to old AVRs like mine.

Nice Monkey

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Re: Q10 Pro HDMI ARC connectivity issue with Sony 55X8500C
« Reply #3 on: August 01, 2016, 06:52:23 AM »
Known and reported. The Implementation of HDMI is flawed (in fact not implemented for various optional features such as HDMI-CEC). Waiting to be fixed.
At least a complete disable function should not be that difficult?

A Lindy HDMI-CEC blocker may do the trick but I ma not sure for ARC as I believe that is on the Port Handshake. I can look it up.
« Last Edit: August 01, 2016, 06:54:41 AM by Nice Monkey »

akurej

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Re: Q10 Pro HDMI ARC connectivity issue with Sony 55X8500C
« Reply #4 on: August 01, 2016, 07:23:55 AM »
How can I disable HDMI-CEC feature by feature under Lollipop?

I am hoping the HDMI splitter 1x2 will do the trick? Just switch off the power adapter for splitter...
This should work same as unplugging the cable from TV?

Otherwise I will have to try the Lindy thingy.
Thanks!


akurej

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Re: Q10 Pro HDMI ARC connectivity issue with Sony 55X8500C
« Reply #5 on: August 04, 2016, 02:29:46 PM »
I received my HDMI splitter 1x2 and I have good news and bad news.

Good news is that it solves the HDMI-CEC issue of Q10 Pro. When the splitter is switched ON, the CEC is blocked from Q10 Pro.
So ARC works perfectly as before!
(But it seems this can be achieved alternatively by bending the pin 13 in the HDMI cable to block the CEC data)

Ok now the bad news....Output 2 of Splitter (Output 1 is to my 3840x2160 TV display) to my Marantz AVR does not get me any audio.
This is because the 3840x2160 output from Q10 Pro is not recognized by the old non 4k AVR (It does not tap the audio).
When I change the display in Q10 Pro to 1080p 60Hz then the HD Master audio is received well in AVR.

Such a pain!. Are there any HDMI 2.0 to HDMI 1.4 converters?

« Last Edit: August 05, 2016, 10:46:41 AM by akurej »

Nice Monkey

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Re: Q10 Pro HDMI ARC connectivity issue with Sony 55X8500C
« Reply #6 on: August 04, 2016, 02:59:03 PM »
(But it seems this can be achieved alternatively by bending the pin 13 in the HDMI cable to block the CEC data)
That is what a Lindy blocker does, no more no less.

Ok now the bad news....Output 2 of Splitter (Output 1 is to my 3840x2160 TV display) to my Marantz AVR does not get me any audio.
This is because the 3840x2160 output from Q10 Pro is not recognized by the old non 4k AVR (It does not tap the audio).
When I change the display in Q10 Pro to 1080p 60Hz then the HD Master audio is received well in AVR.

You could use the SPDIF out to your amp as an alternative. That gives UHD Video via HDMI and standard DD and DTS  (Stripped to Core) via SPDIF in parallel

Such a pain!. Are there any HDMI 2.0 to HDMI 1.4 converters?
No for sure.
But how big is the problem? No real 4K UHD material with HD Audio out there yet. Just a few demo's. The SPDIF setup will be enough for that or not?
« Last Edit: August 04, 2016, 03:05:48 PM by Nice Monkey »

akurej

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Re: Q10 Pro HDMI ARC connectivity issue with Sony 55X8500C
« Reply #7 on: August 04, 2016, 03:07:26 PM »

Ok now the bad news....Output 2 of Splitter (Output 1 is to my 3840x2160 TV display) to my Marantz AVR does not get me any audio.
This is because the 3840x2160 output from Q10 Pro is not recognized by the old non 4k AVR (It does not tap the audio).
When I change the display in Q10 Pro to 1080p 60Hz then the HD Master audio is received well in AVR.

You could use the SPDIF out to your amp as an alternative. That gives UHD Video and standard DD and DTS (Stripped to Core)


I have taken the ARC route as it achieves the same result.

The UHD blu-ray players (example Philips  7501) have 2 HDMI outputs.
HDMI 2.0 and HDMI 1.4 for High Res Audio to AVR.

Thanks!


MeWhoElse

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Re: Q10 Pro HDMI ARC connectivity issue with Sony 55X8500C
« Reply #8 on: August 05, 2016, 03:58:26 PM »
I received my HDMI splitter 1x2 and I have good news and bad news.
.
Ok now the bad news....Output 2 of Splitter (Output 1 is to my 3840x2160 TV display) to my Marantz AVR does not get me any audio.
This is because the 3840x2160 output from Q10 Pro is not recognized by the old non 4k AVR (It does not tap the audio).
When I change the display in Q10 Pro to 1080p 60Hz then the HD Master audio is received well in AVR.
.
Such a pain!. Are there any HDMI 2.0 to HDMI 1.4 converters?

Check out the HDFury Integral... I use it to split audio and video apart.
You will get video going to display in which ever resolution the tv can accept, and a 1080p plus full HD audio to your amp.

akurej

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Re: Q10 Pro HDMI ARC connectivity issue with Sony 55X8500C
« Reply #9 on: August 05, 2016, 05:33:11 PM »
I received my HDMI splitter 1x2 and I have good news and bad news.
.
Ok now the bad news....Output 2 of Splitter (Output 1 is to my 3840x2160 TV display) to my Marantz AVR does not get me any audio.
This is because the 3840x2160 output from Q10 Pro is not recognized by the old non 4k AVR (It does not tap the audio).
When I change the display in Q10 Pro to 1080p 60Hz then the HD Master audio is received well in AVR.
.
Such a pain!. Are there any HDMI 2.0 to HDMI 1.4 converters?

Check out the HDFury Integral... I use it to split audio and video apart.
You will get video going to display in which ever resolution the tv can accept, and a 1080p plus full HD audio to your amp.

Thanks! This is so advanced stuff. Could not understand all of its features..quite expensive too.
There's another model "Splitter 4K UHD" https://www.hdfury.com/shop/otherhdfuryhardware/splitter-4k/ this is cheaper and may serve my purpose? Would you know main difference between both?
What do you suggest?

MeWhoElse

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Re: Q10 Pro HDMI ARC connectivity issue with Sony 55X8500C
« Reply #10 on: August 06, 2016, 07:21:29 AM »

Would you know main difference between both?
What do you suggest?

The Splitter 4K UHD/PRO doesn't split the audio from the video, which you require. This is just a high quality splitter that splits one source to two identical outputs.
The Integral does many other things, besides a normal splitter/matrix functionality for two outputs and also a switch for two inputs... but as I said, it can split the audio off with a 1080p signal to one output and the other output up to 2160/60p video... only device I've seen that can do this.

Nice Monkey

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Re: Q10 Pro HDMI ARC connectivity issue with Sony 55X8500C
« Reply #11 on: August 06, 2016, 09:34:11 AM »
Never too old to learn.  Had not seen HDFury.

Even splitter 4K UHD/PRO  is HDMI Specification 1.4a Compliant only. Probably won't pass 4KP60 UHD with 10-bit or HDR.
Integral will do it, but at that price i would replace my AMP instead.

Waiting myself what Dolby Vison, Dynamic HDR + HDMI 2.1 are going to do. Also waiting with my TV upgrade for a while.
UHD 4K is still a bit turbulent regarding must have specs and features and the price/performance ration for TV's improves faster than ever before..
« Last Edit: August 06, 2016, 11:52:41 AM by Nice Monkey »

akurej

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Re: Q10 Pro HDMI ARC connectivity issue with Sony 55X8500C
« Reply #12 on: August 07, 2016, 03:35:03 AM »

The Splitter 4K UHD/PRO doesn't split the audio from the video, which you require. This is just a high quality splitter that splits one source to two identical outputs.
The Integral does many other things, besides a normal splitter/matrix functionality for two outputs and also a switch for two inputs... but as I said, it can split the audio off with a 1080p signal to one output and the other output up to 2160/60p video... only device I've seen that can do this.

I checked with HDFury and according to them Integral may not be suitable. You maybe referring to AVR Beta mode and it may not work with all AVRs.
They suggest Integral $249 + Linker $199 option. (Combo price of $399)
When I pointed out that cost is not feasible for me, he indicated that I can go for a cheap splitter (to buy with caution as most are crap) and buy only the Linker as it's scaler and a guaranteed solution for me.

Here's the last reply I had received when I inquired about HDFury Integral... splitting audio and video apart:

"I  don't know where you heard this, but you would not need the Linker if that was true.

I'll summarize again

Integral IS NOT A SCALER. so it cannot upscale or downscale.

However it can do a chroma subsampling conversion when using 4K60 4:4:4 600MHz, it can passthrough 600MHz straight, and have secondary output at 4K60 4:2:0 300MHz, which is prolly not supported by your AVR since you said it's 1080p.

You can also use 5.1 optical output with Integral, but you want full HDMI sound, so not suitable either.

Integral also have AVR beta mode, that might work to provide full sound to your AVR, it does this by cutting the bandwidth resolution of the main signal in half and wrap the signal into a 1080p container, however, in real use case, only a very few AVR accept this signal, so we cannot sell it to you as a solution, especially since in 4K the resolution keep changing all the time between content and menu, and you might not have sound in all cases, that's why it's a "beta" and we cannot advertise this as a 100% working solution since it's far from being one."

Conclusion, Split 4K from source, one output to display, then downscale secondary output to match your AVR max res and you will good to go for ever until 8K goes mainstrean and even there, all our products already support 8K 4:2:0, so you will be good to go for 10 years using Integral + Combo

Never too old to learn.  Had not seen HDFury.

Even splitter 4K UHD/PRO  is HDMI Specification 1.4a Compliant only. Probably won't pass 4KP60 UHD with 10-bit or HDR.
Integral will do it, but at that price i would replace my AMP instead.

Waiting myself what Dolby Vison, Dynamic HDR + HDMI 2.1 are going to do. Also waiting with my TV upgrade for a while.
UHD 4K is still a bit turbulent regarding must have specs and features and the price/performance ration for TV's improves faster than ever before..

They did not recommend this splitter at all. So it will definitely not work for me. In fact they had indicated I could buy a local splitter, which splits the 4K source into 2 outputs. And then I still need the Linker for the secondary output for down scaling to my 1080p AVR..

Even Linker is too expensive as good as buying another Q10 Pro. It would have been so convenient if Himedia could have provided 2nd HDMI 1.4 output for High Res audio, just as in UHD BDPs.


Nice Monkey

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Re: Q10 Pro HDMI ARC connectivity issue with Sony 55X8500C
« Reply #13 on: August 07, 2016, 07:54:25 AM »
Even Linker is too expensive as good as buying another Q10 Pro. It would have been so convenient if Himedia could have provided 2nd HDMI 1.4 output for High Res audio, just as in UHD BDPs.
HDFury products are clearly designed for the professional market. Prices (and probably quality) are set accordingly.

UHD BD players have a much higher price tag too. No media player has dual HDMI outputs for that simple reason.
« Last Edit: August 07, 2016, 07:56:32 AM by Nice Monkey »

akurej

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Re: Q10 Pro HDMI ARC connectivity issue with Sony 55X8500C
« Reply #14 on: August 07, 2016, 07:58:48 AM »
Even Linker is too expensive as good as buying another Q10 Pro. It would have been so convenient if Himedia could have provided 2nd HDMI 1.4 output for High Res audio, just as in UHD BDPs.
HDFury products are clearly designed for the professional market. Prices (and probably quality) are set accordingly.

UHD BD players have a much higher price tag too. No media player has dual HDMI outputs for that simple reason.

This was true until Philips launched 7501. It sells at $300 on Amazon with one free UHD disc.

 

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