UK BASED ∙ UK STOCK ∙ ESTABLISHED 2010
2 YEAR WARRANTY ∙ FAST DELIVERY
EXPERT TECHNICAL SUPPORT
09-FEB UGOOS AM6B+ BACK IN STOCK   30-JAN ZIDOO 8K FIRMWARE UPDATE 1.3.05   5-JAN ARYLIC LP10 ADDS QOBUZ CONNECT  
This forum was closed in October 2025 in response to sustained DDOS type attacks. It has been left up read-only to allow access to support information and downloads. Thanks to all the users who contributed over the years.

Visit futeko.com for new Audio and Video Media Players!

Author Topic: USB file playback - no files visible  (Read 3238 times)

Xar18

  • Newbie
  • *
  • Posts: 24
USB file playback - no files visible
« on: July 22, 2016, 01:56:22 PM »
Hi all,

Just purchased the Q5 pro and having some issues with USB playback, specifically:

USB drive attached to the USB 2.0 port
Contains mkv files from 15 to 45GB
All files are located in a named folder, not at the top level
USB is formatted in a Mac OS Journaled format

I can see the drive, but can't see any content. The only thing that appears under 'all content' is a file called 'view.xml'. This did originally exist at the tip level and I have since deleted, but it still appears as the only file under the 'all files' search option.

Any advice much appreciated...

Note that 100% of my playback will be via USB due to phyisical constraints.

futeko.com

  • Administrator
  • Senior Member
  • *****
  • Posts: 4657
Re: USB file playback - no files visible
« Reply #1 on: July 22, 2016, 02:44:58 PM »
Mac OS file format is not supported by Android.

Suported file formats are FAT, exFAT, EXT, NTFS.

Xar18

  • Newbie
  • *
  • Posts: 24
Re: USB file playback - no files visible
« Reply #2 on: July 22, 2016, 05:13:48 PM »
Thank you very much. As using a Mac I assume I will need to Exfat for large files e.g. 15gb up to 40gb plus, unless you have any other suggestions (as a Mac doesn't support nfts)?

 

DELIVERY ∙ PAYMENT ∙ WARRANTY+RETURNS ∙ INTERNATIONAL TAX ∙ ABOUT ∙ PRIVACY ∙ NEWS ∙ CONTACT
© SDHDIGITAL LTD 2026
SITEMAP