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Author Topic: Q5 HDMI Not working  (Read 4664 times)

Zooma

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Q5 HDMI Not working
« on: June 20, 2016, 07:15:40 AM »
I have had a Q5 for some time now and the HDMI output has now stopped working, I have changed cables connected and also connected to different devices. I have tested with composite cables and unit still works. I have tried a factory reset but still nothing, and ideas?
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futeko.com

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Re: Q5 HDMI Not working
« Reply #1 on: June 21, 2016, 02:44:04 PM »
If it works with composite but not HDMI then it looks most likely to be a hardware fault.

The only thing I would suggest is to try setting resolution to PAL using composite and then switching to HDMI.

I you bought it from us we may be able to help depending on when you bought it. Email us: mail@futeko.com
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Zooma

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Re: Q5 HDMI Not working
« Reply #2 on: June 22, 2016, 10:11:57 PM »
Already emailed yesterday
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futeko.com

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Re: Q5 HDMI Not working
« Reply #3 on: June 23, 2016, 08:57:15 AM »
Quote from: Zooma on June 22, 2016, 10:11:57 PM
Already emailed yesterday

We haven't received the email.

Please send as a private message on this forum (speech bubble icon to the left).
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