HIMEDIA Q10 PRO V EUROPA

[rampagextreme]

HIMEDIA Q10 PRO MAKES THE GREEN LINES AFTER IT BLOCKS AND IT DOESN'T RESPOND, I HAVE TO UNPLUG THE POWER CABLE. TRY TO CHANGE POWER SUPPLY BUT NOTHING. SOMEONE CAN HELP ME?

[stl]

Does it boot?

[rampagextreme]

Yes, everything works only that after a few tens of seconds the vertical lines on the gray screen begin

[rampagextreme]

IT MAY BE SOME TIRED CAPACITORS ?

[stl]

Take a photo and post it here

[rampagextreme]

Here are the screens.

[rampagextreme]

here are the screens

[stl]

Try another screen resolution and refresh rate, try another HDMI cable, try another tv to isolate the issue.

[pcristi]

Try disconnect TV power for 1-2 minutes then reconnect maybe help.

[atkinsom]

Pcrisiti is right. My mother had the same issue and she would unplug the Q5 pro and the TV for 5 minutes. Then she powered on the TV FIRST, sets the correct video input on TV and applies power to the box at which point all is good. She has narrowed down the issue to not having the TV on FIRST and on the correct video INPUT. TV power first, check video input on TV and then power on Q5 Pro. Not bad for an 80 year old grandma to figure out this technology

[rampagextreme]

I have the high quality components, TV, CABLES, ETC ..! Problem is that the box does not want to work anymore. The red LED and white circle are always on. When I touch the red LED it seems to light up but the display where it writes boot remains off. AFTER 3 YEARS THE BOX IS DEAD.I also did resset with two pins on the board that I found information in the forum.Nothing does not want anymore! I upgrade I take a zidoo z10.thanks to all for the availability!