My second Q5 pro. No remote works anymore. Again...

[futeko.com]

Ok, now I'm quite sure you do not read your customers' messages before replying   

I've just made a factory reset and nothIng changed, I'd really appreciate you not writing "you should make a factory reset" in the next message, please...

Nowhere in my messages do I suggest doing a factory reset. Not reading messages..?!

For reasons given in previous posts, I'm sure this is not a hardware problem. However if you want to treat it as one we will accept the box back under warranty. Email us: mail@futeko.com.