Wrapper issue

[futeko.com]

How are you doing the firmware reinstalls? via system menu or restore button on back of Q10 Pro?

If not restore button method then give that a go with 2.0.4 FW.

If that doesn't work then you could try going back to 2.0.1. 2.0.1 is the last FW to re-partition and format the Q10 Pro during firmware install process. If 2.0.1 works OK then update through 2.0.3 to 2.0.4.

It's basically impossible that your box has a hardware fault that results in only the wrapper malfunctioning, so there must be a config problem lurking in the background.

It is working again:
Running versions now:
2.0.1 FUTEKO. HMD-2.0.1 2017-01-10.164949
kodi 17.0 RC2
Wrapper-1.0.1_HMD_1229_Release

Which order should i update and what?

I'm also confused about my sound/av receiver:

Playing with himediaplayer i see info of sound and active speaker of my av receiver (see pic 1)
Playing with videoplayer is see info sound and active speaker of my av receiver (see pic2)

What is the difference exactly?

Install firmware 2.0.3 then 2.0.4.

Official or custom 2.0.4 are OK. I recommend installing pcristi's custom version. See here: http://www.futeko.com/newforum/index.php?topic=812.0

The top picture is 5.1 DTS, the bottom picture is 2 channel PCM. I don't know why your AVR says DTS NEO:X, because the input graphic clearly indicates the input is 2 channel. The picture shows what would be expected with firmware 2.0.1 and a 5.1 source. If you install pcristi 2.0.4 you will get 5.1 passthrough from any version of Kodi using native player.

[pele]

thanks for explanation.

Should i update kodi as well and to what version?

[futeko.com]

thanks for explanation.

Should i update kodi as well and to what version?

See if it works with pre-installed Kodi first then update. Updating Kodi to latest version shouldn't make any difference to how the wrapper works.

[pele]

i was too excited. Updated from workking FW 2.0.1 to FW 2.0.3 and the wrapper did not work anymore. I also saw that the firmware said 2.01 
Installed again FW2.0.1 and still the himediaplayer isn't working now i got the error "mont failed" within kodi and through mediacenter the external player is working 

Strange thing is also that connection with NFS to my NAS is also not working.

Do you accidentally know if i can bring the device to someone for help.
I live in Amsterdam.

[futeko.com]

i was too excited. Updated from workking FW 2.0.1 to FW 2.0.3 and the wrapper did not work anymore. I also saw that the firmware said 2.01 
Installed again FW2.0.1 and still the himediaplayer isn't working now i got the error "mont failed" within kodi and through mediacenter the external player is working 

Strange thing is also that connection with NFS to my NAS is also not working.

Do you accidentally know if i can bring the device to someone for help.
I live in Amsterdam.

If the firmware version in About on box said 2.0.1 then you haven't completed the 2.0.3 installation. Instead you've done a factory reset, by doing which it is possible to mess up wrapper setup.

You need to do a successful 2.0.3 then 2.0.4 install and I'm, sure wrapper will be working.

I don't know anywhere in Amsterdam who could sort this out for you. If you are our customer and it's under warranty then you could return by mail. Email mail@futeko.com.

[pele]

Sorry to disapoint you but finally i managed to update the box with pcristi's custom version 2.0.4.
The file of pcristi's said : update&themed&Kodi17.4[RC1-20170629]) however i see kodi app version 17.4 rc1 but when i start kodi i see 17.3...what is here going on?

the wrapper is working through the mediacenter but within kodi i get the message "mount failed"

our customer? i bought the box at  someplacethatdoesntoffersupport

[futeko.com]

Sorry to disapoint you but finally i managed to update the box with pcristi's custom version 2.0.4.
The file of pcristi's said : update&themed&Kodi17.4[RC1-20170629]) however i see kodi app version 17.4 rc1 but when i start kodi i see 17.3...what is here going on?

the wrapper is working through the mediacenter but within kodi i get the message "mount failed"

Not our customer.  You could try contacting your reseller for advice? 

Kodi 17.4 rc1 is a beta and they hadn't updated the splash graphic yet. Look in Kodi settings for accurate Kodi build number.

Not sure re mount failed problem but it doesn't belong in this thread.

[pcristi]

Kodi 17.4 RC1 is become release version on 10 Aug 2017, this version have updated splash  to 17.4 RC
http://mirrors.kodi.tv/releases/android/arm/

[pele]

a few minutes ago i managed to solve the issue:

On my qnap nas :
enable smb guess read login and on the q10pro in the wrapper menu i reset the account. Parently it must be empty.
I test it. If i fill in the samba credentials the wrapper isn't working.

In settings - playback :
hdmi output : raw
spdif output : close
HBR output : raw 7.1

In Kodi :
Passthrough  and al the other options also on yes

Everything is working except the custom version it is hanging a lot of times