Egreat A5 does not recognize any of my external harddiscs

[cillo99]

I bought me the Egreat A5 to use it instead of my Minix 8Hplus and although I am pleased with it there is one thing I can not solve.

I have several Seagate personal clouds in my network and the A5 sees all of them and plays all files on it without any troubles. But I also have several external harddiscs ,from both Seagate as from WD, and none is recognized by the A5. When I connect them to my Minix they are all there.
; 1TB or even 4TB...no problems.

I hope this can be solved and that it is me who is doing something wrong........

Any idea....please help .

Thanks
 

[futeko.com]

What format are the external HDDs?

They need to be EXFAT, FAT, NTFS, EXT.

[cillo99]

Thanks for answering

All are ntfs.

I just bought me a 4tb harddisc with external power supply and that one is recognized. by Egreats own player. TheXBMC/ Kodi-clone Egreat uses does not recognize it. I put Krypton on yesterday  but same result...does not show up.

So now i have :
- Own Egreat-player.....network/nas....works
                                            External harddiscs without external power supply: not work
                                            External harddiscs with external power supply:           work.
-XBMC/Kodi clone:       network/nas........work
                                            External harddiscs with or without  external power supply.......not work

I  honestly say I expected more when I decided to buy this player. Egreats picture, when using their own player, is beautiful and much better then my MINIX. wHEN i USE THE xbmc/kODI CLONE I  think my Minix on Kodi has the better picture. Also my old Minix  has no problem at all ............whatever i connect ....no
 problems at all.  So at the moment I still am using my Minix  and that was not why I bought the Egreat.

The Egreat has potential.......but i.m.o. it was rushed on the market  without some  main things fully tested.   

But ..still hoping

[cillo99]

Just see on your website the Zidoo X10 .....that has full Bluray-menu too.  I was thinking....should I sell the Egreat A5 and buy the Zidoo X10 ?

I really not want to keep using two  separate boxes.

So does the Zidoo have the same connection problems  ? Is the Zidoo the better player ?

[futeko.com]

Ah, so it's a power problem. How many HDDs are you attaching?

The solution is to use a powered hub. Something like this: https://www.amazon.co.uk/DIGIFLEX-Speed-Power-Adapter-Cable/dp/B003DVC7N6/ref=sr_1_6?s=computers&ie=UTF8&qid=1496913138&sr=1-6&keywords=powered+usb+hub

For your Kodi problem, try accessing the drive at it's location in the android file system.

External drives are located at /mnt/sda/sda1 (Q10 Pro internal HDD only) and  /mnt/sdb/sdb1 then /mnt/sdb/sdb2 etc (all USB drives).

So in Kodi, go root filesystem then /mnt/sda

Zidoo X10 has a bigger 3A PSU so would be better able to power multiple external HDDs.

[cillo99]

Ok thanks...when I get home I will look into it and report back.

You have given me hope so thank you.

[Nice Monkey]

Connected a USB3 docking station with up to 10x HDD to Zidoo X9S and Egreat A10 players and both work flawless also with that many HDD's on a single USB3 port. For Internal HDD be sure to format them (e)SATA attached to a Windows PC with GPT + NTFS (or EXT4) USB2 port is 0,5 A 5V and USB3 port is 0,9A 5V.

HDD and USB connectivity makes not a real difference for these players. Both are quality products with Egreat more gradually adding features and more stable on FW. Zidoo has more features including HDMI-in recording but new FW less stable lately. A report for A10 was made by me (on that site) and X10 is coming soon.