Problem with aspect ratio

[sjalevaeger]

Hello all,

I have a problem with my q10 pro.

When I watch a particular movie, the picture is stretched vertically. I tried almost everything but i can't change the aspect ratio. I tried on the tv and the q10.

I have this problem with a single movie.

Does anyone know how I can change the aspect ratio on the q10?
I have installed android 5.1

Gr Sjalevaeger

[futeko.com]

You may be able to get correct resolution if whilst playing movie press menu button on remote and then toggle Full screen mode.

Or your problem could be related to this one (stretched output when file has unusual dimensions): http://www.futeko.com/newforum/index.php?topic=1682.0

If so a fix is on it's way in next Android 7 firmware.

[sjalevaeger]

You may be able to get correct resolution if whilst playing movie press menu button on remote and then toggle Full screen mode.

Or your problem could be related to this one (stretched output when file has unusual dimensions): http://www.futeko.com/newforum/index.php?topic=1682.0

If so a fix is on it's way in next Android 7 firmware.

Thanx for youre answer.