It must be a problem with your setup
! I have a Q10 with the official remote control and have NO problems with Android 7/Kodi 17.1 installed.
No it's not
http://www.futeko.com/newforum/index.php?topic=1789.0
Even the mod from Futeko faced the same problem and somehow got lucky with one of the nightly builds.
The remote works PERFECTLY, it is not defective. The issue is with Kodi 17.x itself.
These 2 issues until resolved makes it completely unusable:
1- Downloads/connection in general is unstable. It takes me 2-3 tries to download a single subtitle. It fails one or two times before FINALLY downloading, and even then, the download of a 15kb file takes a minute!
Same thing with refreshing a single movie in my library. I have to repeat it twice to "take" and show me the movie info
2- Remote control issues as of v17.1. When you first start it, you get some crap message about some new input device detected. Select "No", you're doomed like I was. Select "yes" and you dont get an option to choose a remote. Only some controller, an obvious reference to the Shield being the only Android device for Kodi's development team.
I'm done with experimenting. I am back to Kodi 16.1 and everything has been resolved.