hdd not connected!!

[andys]

hello
I have problem with hdd , how it is formatted , HIMEDIA usb3.0(slave) does not work?

[Phil181]

hello
I have problem with hdd , how it is formatted , HIMEDIA usb3.0(slave) does not work?

I would recommend you read this thread carefully and try again (thanks to @OlivierQC):
http://www.futeko.com/newforum/index.php?topic=932.0

If you still have issues you need to be very specific about the HDD, if pre-formatted, what system you are connecting to and what techniques you have tried and what is happening on your system. 
I found the USB 3.0 plug at the rear makes the Q10 Pro work fine as a slave (external drive) when plugged into a Windows 10 PC. 
A "does not work" is not enough information for anyone to be able to help you.

If you wanted to plug an external hard drive into the Q10 Pro you would use one of the side USB ports (of course).

[m-i-c-k-e-y]

Phil181 is correct. The USB 3.0 female socket at the back is goog only for connecting to a PC where Q10 pro will be recognized as an external drive.

If you have an external 3.0 usb drive you need to attached it to the USB 3.0 male socket at the sides (the last usb socket near the back). Or if not the other ramining USB 2.0 sockets.

[andys]

I have windows 7 ultimate 64 bit , with 2.0 works fine , but it does not go with 3.0
the disc is mounted in the interior , a western digital 4tb blue

[Nice Monkey]

I have windows 7 ultimate 64 bit , with 2.0 works fine , but it does not go with 3.0
the disc is mounted in the interior , a western digital 4tb blue

USB3 uses extra pins above USB2. If these make a bad contact then you get a USB2 connection even when using USB3 ports on both ends.
Try swapping the cable. The cable may work fine with other devices but still be the problem. I have seen a lot of cases where USB3 works at USB2 speed.

There is also a problem of External HDD via the USB3-port not being detected consistently. Both USB2 ports don't have this problem. There is a bug report for that. 

[andys]

I bought several cables about , what lindy DeLOCK gold and other brand , make me the same defect these are 5m long ..
but with a 80cm fine..but with this once I dropped the system
if someone tells me which cable goes well, I will have several USB 3.0 Type A and B, but do not go



sorry I do not speak English use the translatore

[Nice Monkey]

Please read this.

http://www.techrepublic.com/blog/10-things/10-things-you-should-know-about-usb-20-and-30/

 I think you should really forget about using USB3 above 3m. Even with USB2 it is a challenge.

[andys]

what this , here I do not understand
https://www.msi.com/Laptop/GE70-2OE.html#hero-overview
with samsung 840 pro ssd
I did not think this was complicated usb output

[Nice Monkey]

what this , here I do not understand
https://www.msi.com/Laptop/GE70-2OE.html#hero-overview
with samsung 840 pro ssd
I did not think this was complicated usb output

What is your native language?

Cable length is a problem!

[andys]

italy/germany

[andys]

there someone who has this problem?
usb perhaps it is defective

[m-i-c-k-e-y]

Try formatting your HDD on your PC using the Phil181's link gave you.

[andys]

Try formatting your HDD on your PC using the Phil181's link gave you.

I did not call the disk ... connects and disconnects constantly

[m-i-c-k-e-y]

you say its a 4tb drive so a 3.5

Its a USB drive you say.

Does it have separate power? You need to connect it.

If not power from 1 usb port ill not suffice. Ether you have to connect the dedidicated power adapter or connect a Y cable (power + data) cable into it like this one. https://www.amazon.it/Delock-data-power-cable-65306/dp/B001BHVMIU/ref=sr_1_1?ie=UTF8&qid=1468696874&sr=8-1&keywords=usb+y+cable

[andys]

you say its a 4tb drive so a 3.5

Its a USB drive you say.

Does it have separate power? You need to connect it.

If not power from 1 usb port ill not suffice. Ether you have to connect the dedidicated power adapter or connect a Y cable (power + data) cable into it like this one. https://www.amazon.it/Delock-data-power-cable-65306/dp/B001BHVMIU/ref=sr_1_1?ie=UTF8&qid=1468696874&sr=8-1&keywords=usb+y+cable

I bought this for hdd media player inside, and then USB 2.0 works...shame about the speed wrong
p.s. se vuoi ne possiamo parlare pure dall'altra parte!!