Q10 Pro power on problem

[faro256]

In the instructions for firmware upgrade, I should "turn on" the box after pressing the Upgrade button.
As the power on button is not operating, how can I complete the upgrade procedure? Is it possible or not?

[futeko.com]

Probably not possible.

You should contact the reseller you bought it from and get the to replace.

[azbro]

:'(I'm sorry, but neither the remote cleaning nor the new PSU (I've tested two new PSUs, one with 2 A and one with 3 A) have solved the problem. So, as I supposed, there should be another cause of the problem, but I don't know which one. If you can suggest something else, I thank you.

Sorry to bump this thread.
I am facing the same issue.

My front panel doesn't respond to anything, and I use it to Power ON the device by touching the red light. All the light are there but nothing responds


But now since the Front Panel is not working I can't turn it ON anymore, unless, I do a reset for firmware upgrade everytime.

So each time the unit gets OFF accidently, or hangs, then it will take me at least 20min to do the a firmware upgrade every time. Cos that's the only method to get the unit to ON.

Anyone facing the same issue?
My remote has died a long time ago so that's why I ON the unit by pressing the Red Light.

Please help. Thank you in advance.

[azbro]

Just an update

Since I cannot use the control panel to ON the machine, I need to every time upgrade the Firmware to ON it. That will take a long time.
So I added a incompatible firmware and do the reset but this time it will ON faster as it doesn't update

This is a way round it. Anyway I'm ok with this.
Thank you