UK BASED ∙ UK STOCK ∙ ESTABLISHED 2010
2 YEAR WARRANTY ∙ FAST DELIVERY
EXPERT TECHNICAL SUPPORT
FUTEKO.COM - DIGITAL MEDIA PLAYER SPECIALISTS SINCE 2010
03-AUG WE ARE CLOSED 7-AUG TO 21-AUG   27-JUL INTRODUCING UGOOS SK4 PRO   13-JUL EASY INSTALL COREELEC WITHOUT USING ADB   18-JUN R_VOLUTION FIRMWARE UPDATE 260615_2224_r24  
R_volution PlayerMini
4K Media Player with R_video.
  INCLUDES EXPRESS 2-4 DAY DELIVERY 
This forum was closed in October 2025 in response to sustained DDOS type attacks. It has been left up read-only to allow access to support information and downloads. Thanks to all the users who contributed over the years.

Visit futeko.com for new Audio and Video Media Players!

Author Topic: Advice please: Strange firmware version on the Q10 Pro ->is it safe to update?  (Read 2344 times)

Mount81

  • Senior Member
  • ***
  • Posts: 1097
Hello!

So on another forum, an user have freshly bought a Q10 Pro from Gearbest and reported, that he has some kind of strange FW version installed: 2.1.4 2019-09-10.-150132. The Box seems to be EU/inter version as he reads 16GB for the storage in the Device info.

Comparing to all know FW's so far, including the Customs and the Officials posted here, the date and the build number just didn't mach up with any of them. Checked also the Chinese official 2.1.4 FW numbers and it also didn't mach up with these. There's also no PlayStore installed on the Box by default.

So what kind of FW could this really be? We suspect, that this could be some kind of Chinese version, but we have no clues at all to identify it for sure. And in this case what would be you advice, to have the original EU/Inter FW installed without any risks of bricking the Box?

Thanks for the replies!

 

DELIVERY ∙ PAYMENT ∙ WARRANTY+RETURNS ∙ INTERNATIONAL TAX ∙ ABOUT ∙ PRIVACY ∙ NEWS ∙ CONTACT
© SDHDIGITAL LTD 2026
SITEMAP