United States
FAST DELIVERY ∙ EXPERT TECH SUPPORT
UK STOCK ∙ 2 YEAR WARRANTY
Zidoo UHD8000
8K Dolby Vision & HDR10+ Media Player with 2x 3.5" HDD bays , ESS audio DAC and dual HDMI.
  INCLUDES EXPRESS 2-4 DAY DELIVERY 

Author Topic: Cant Update Z10 to Beta Firmware  (Read 7597 times)

Scaniaman

  • Newbie
  • *
  • Posts: 11
    • View Profile
Cant Update Z10 to Beta Firmware
« on: November 27, 2018, 09:08:37 AM »
Pulling my hair out with trying to update to beta firmware.Followed the procedure on firmware page and keep getting error message...verifying package failed check package in red letters.Ive tried 3 usb sticks and downloaded firmware numerous times.
Does the zip ota package have to be unzipped?

TIA

futeko.com

  • Administrator
  • Senior Member
  • *****
  • Posts: 4657
    • View Profile
Re: Cant Update Z10 to Beta Firmware
« Reply #1 on: November 27, 2018, 09:41:54 AM »
No, it doesn't have to be unzipped.

Copy ZIDOO_Z10_N_v1.9.7_201811211726_ota-package.zip to root of FAT32 formatted USB stick then go through box menus Quick Settings - Other - Upgrade - Update - USB Update

The only thing you may be doing wrong is not formatting the USB stick as FAT32.

Scaniaman

  • Newbie
  • *
  • Posts: 11
    • View Profile
Re: Cant Update Z10 to Beta Firmware
« Reply #2 on: November 27, 2018, 06:34:09 PM »
Thanks for reply but Ive done all that will try to source another stick
cheers

Scaniaman

  • Newbie
  • *
  • Posts: 11
    • View Profile
Re: Cant Update Z10 to Beta Firmware
« Reply #3 on: November 27, 2018, 10:58:22 PM »
Still no joy  :(

futeko.com

  • Administrator
  • Senior Member
  • *****
  • Posts: 4657
    • View Profile
Re: Cant Update Z10 to Beta Firmware
« Reply #4 on: November 28, 2018, 09:29:26 AM »
Weird. The error you get implies that there is something wrong with the firmware archive. There isn't, so only possible problems are 1. Bad download - download again 2. Something wrong with the way the archive is stored on the USB stick (wrong format, bad usb stick).

ProfenixNew

  • Newbie
  • *
  • Posts: 8
    • View Profile
Re: Cant Update Z10 to Beta Firmware
« Reply #5 on: November 28, 2018, 02:28:06 PM »
Weird. The error you get implies that there is something wrong with the firmware archive. There isn't, so only possible problems are 1. Bad download - download again 2. Something wrong with the way the archive is stored on the USB stick (wrong format, bad usb stick).
Hi, in another forum that participated (Spain) have reported the same problem with the .ZIP of this fiirmware. I bought the Z10 from you and I did not have any problems with the update. Yes, I did a factory reset before, I also copied the .ZIP file directly to the Zidoo sdcard. Regards
« Last Edit: November 28, 2018, 04:44:25 PM by ProfenixNew »

Scaniaman

  • Newbie
  • *
  • Posts: 11
    • View Profile
Re: Cant Update Z10 to Beta Firmware
« Reply #6 on: November 29, 2018, 06:42:34 AM »
Thanks for the replies guys.Ive done everything above and still no luck.This isnt the first time Ive flashed firmwares and have never had to reset a box first.Does this have to be done on Zidoos
regards

futeko.com

  • Administrator
  • Senior Member
  • *****
  • Posts: 4657
    • View Profile
Re: Cant Update Z10 to Beta Firmware
« Reply #7 on: November 29, 2018, 09:18:06 AM »
Thanks for the replies guys.Ive done everything above and still no luck.This isnt the first time Ive flashed firmwares and have never had to reset a box first.Does this have to be done on Zidoos
regards

No, it doesn't.

My advice is to wait for the final release.

Scaniaman

  • Newbie
  • *
  • Posts: 11
    • View Profile
Re: Cant Update Z10 to Beta Firmware
« Reply #8 on: November 29, 2018, 03:35:23 PM »
Thanks

Scaniaman

  • Newbie
  • *
  • Posts: 11
    • View Profile
Re: Cant Update Z10 to Beta Firmware
« Reply #9 on: December 01, 2018, 02:43:35 PM »
Yes as I expected the firmware file on Zidoos server was faulty as confirmed by another user on their forums.All updated ok now.No word or heads up from Zidoo though......poor show really

 

DELIVERY ∙ PAYMENT ∙ WARRANTY+RETURNS ∙ ABOUT ∙ PRIVACY ∙ FORUM ∙ CONTACT
© SDHDIGITAL LTD 2025