I suggest to connect with USB 2.0 B cable to USB 2.0 PC inside off use USB 3.0 B cable to USB 2.0 PC port.
You lost advantage of USB 3.0, but you have real chance to get working.
From softpedia forum users:
Q: External HDD with micro USB 3.0 always connect/disconnected from Smart TV/mediaplayer
A: Don't connect USB 3.0 cable to USB 2.0 port you have minimum chance to solved.
Use external power with Y cable or a micro USB 2.0 cable




PS: Some models/revision of HDD never want to work with any mediaplayer or smart TV with USB 3.0 cable.