Q10 pro - no 2 channel audio for movies - SOLVED

[ivanyc]

Sigh......so this is part 2 of my audio problems, I've solved the DTS HD issue by resetting the amp.  But now a problem has surfaced which I did not notice earlier.  Basically the player cannot play mkv files encoded with flac or AAC or pcm. Whether it  is the hi media or Kodi player.

I don't think it's the receiver as I hard resetted. A few times and the indication on the onkyo amp shows no audio signals. Video has no issue playing.....please help.

[ivanyc]

Forgot to add that I set the hdmi output to both auto and raw, still does not work.  HBR to 5.1 or 7.1 to no avail

[futeko.com]

It definitely can play 2 channel audio in mkv encoded as FLAC / AAC / PCM.

Settings shouldn't matter too much for a stereo audio track.

Can you post either a link to a sample file that doesn't play or a mediainfo report?

[ivanyc]

It definitely can play 2 channel audio in mkv encoded as FLAC / AAC / PCM.

Settings shouldn't matter too much for a stereo audio track.

Can you post either a link to a sample file that doesn't play or a mediainfo report?

I don' t have it with me at the moment but it is the standard 4k files that are readily available on the net (either Sony, LG or Samsung demos)

[ivanyc]

Sigh......so this is part 2 of my audio problems, I've solved the DTS HD issue by resetting the amp.  But now a problem has surfaced which I did not notice earlier.  Basically the player cannot play mkv files encoded with flac or AAC or pcm. Whether it  is the hi media or Kodi player.

I don't think it's the receiver as I hard resetted. A few times and the indication on the onkyo amp shows no audio signals. Video has no issue playing.....please help.

Ok, I've solved the no 2 channel audio issue.  I did a reflash of the latest firmware (the Q10 was actually already delivered with the latest firmware).  This is a clean upgrade ie everything was reflashed and all settings lost.  Now the system audio can play ALL audio from the movie.