Problem Q10 Pro 4K

[Mount81]

You have the Auto freque patch installed? Than ask in it's own sticky Thread, that may could be causing this.

But be sure to turn ON the 24Hz mode in the Settings->Playback menu and turn OFF the HDCP 2.2 and the HDMI auto adaptation options in the Settings->More menu.


(My guess is still that a fresh and clean reinstall of the 2.1.1 FW would solve all of this. It would be impossible that what works fine for everyone, just somehow doesn't work for you. But if you are using NFS Shares, you will still need to modify the playercorefactory as above for KODI.)

[tomathew]

In my case I have a Q5 Pro on 2.1.1 with the same issue as pigx.

To fix it  as you recommended I turned on the 24Hz in the Playback Menu. But I think I have messed up something in the Settings -> More menu. Now when I switch on the box only the HIMEDIA Logo screen appears and then just a blank screen. Whatever I try, nothing works.

I tried a factory restore by pushing the restore hole with a pin still no luck. How do I perform a Factory Reset properly if I am doing something wrong here?

Much appreciated if someone can help me come out of this.

[futeko.com]

In my case I have a Q5 Pro on 2.1.1 with the same issue as pigx.

To fix it  as you recommended I turned on the 24Hz in the Playback Menu. But I think I have messed up something in the Settings -> More menu. Now when I switch on the box only the HIMEDIA Logo screen appears and then just a blank screen. Whatever I try, nothing works.

I tried a factory restore by pushing the restore hole with a pin still no luck. How do I perform a Factory Reset properly if I am doing something wrong here?

Much appreciated if someone can help me come out of this.

Sounds like the box is outputting via HDMI in a mode your TV doesn't understand. Either connect it up using the RCA composite ports and change HDMI mode or boot it up normally and cycle through available HDMI modes by pressing TV MODE on remote then waiting 5 seconds then repeating until you get a picture.

[pigx]

Guys I'm losing my mind, I installed the original firmware via recovery 2 times already, I replaced the playerconf file with the one you suggested, but nothing to do, wrapper with kodi does not work, stuck on the written VideoPlayer. Please help me I do not know what to do, do you have any other solution to offer me? This is the only thing that does not work for me, everything else is perfect (24hz management included).

[pigx]

I think and I hope I have solved the problem, I downgraded to the original previous firmware, it is now wrapper function, kodi updated to the latest version, the only problem is that both with kodi and media player wrappers I have frequent sound holes not I can understand if it is a temporary problem, maybe due to my network or not, I hope it is not due to the firmware, has anyone had these problems?

[twcoolen]

So I spend a few hours today trying to solve this exact same problem.
I was still on Android 5 1.0.9 firmware and decided to take the risk and upgrade to latest greatest Android 7.

Steps I took:
1. Upgraded via the upgrade instructions provided to 2.1.1 (via intermediate version 2.0.4).
2. Did a fresh install of Kodi 18.1
3. Configured Kodi and closed it.
4. Configured the wrapper to use the HiMedia wrapper player
5. Started Kodi again and added my NFS shares again.
6. Tried playing 1 of my 4K/HD-Audio files from NFS, black screen with VideoPlayer at the top, just like OP explained.
7. Switched back to original Kodi player, movie plays but with PCM audio, as expected.
8. Tried configuring the wrapper again, no success
9. Reinstalled the latest firmware using paper clip option.
10. Repeated all steps again, first on stock Kodi, then on latest. No success, same black screen.
11. Changed the profile xml in order to reflect the Wrapper option for NFS shares, no success with that option either. Compared the xml with versions here on the forum, no differences between them.
12. Downloaded the wrapper apk and installed it again, no success after reconfiguring the wrapper to use HiMedia player
13. After fiddling with different sources, it appeared that only my NFS shares were not playing, other sources worked fine. Double checked the playercorefactory.xml they appeared to be ok (Wrapper configured for NFS sources)
14. Decided to ditch the NFS config and move to SMB as a last resort before downgrading like OP did.

It worked!!!11!!!

Seeing that it used to work for me with NFS shares, it works for OP after downgrading to an older version it makes me assume that this is a bug in the latest firmware.

Bottom-line, by switching from NFS to SMB, the wrapper started to work again.

[pigx]

But I solved by switching to the custom version and passing my NFS shares through the file system