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Author Topic: Firmware upgrade / downgrade fails  (Read 3434 times)

piggy_bag

  • Newbie
  • *
  • Posts: 2
Firmware upgrade / downgrade fails
« on: December 21, 2018, 01:23:59 PM »
I have already 3 Q10 Pro with Android 5 and all work fine with my QNAP TS-453A. It was easy to set those up.  :-[
Last year I successfully upgraded all 3 to Android 7 but after having encountered issues like not all 8TB hard drives could be recognized, I successfully downgraded them back to Android 5 - thanks to the Futeko instructions. ;D

Here is the issue:
I just received a Q10 Pro from Futeko with Android 7 and Firmware 2.0.9. After having spent hours reading in the forum and trying different things. But from the media center I still haven't been able to access all 4 HDDs in the NAS. I can only access the files from one HDD but much slower than on the Android 5 units. I get error messages like "new server error" or "network error please check network state" or "password not valid". That makes no sense as I simply swapped a functioning Android 5 Q10 Pro with the new Android 7 Q10 Pro and applied the same password.
So I tried Kodi and I could access all my files (mainly movies) on the NAS. But then I had unexpected issues with the wrapper.

That very much reminded me of my bad experience last year with Android 7. So I wanted to downgrade my new unit to Android 5, following the instructions and download links given in this Forum and the same way as I had done it lasdt year: I pressed and held the pinhole UPGRADE button on the back of Q10 Pro, then I turned on the Q10 Pro and once I saw the Android 7 colored circle upgrade logo I released the UPGRADE button and waited until the Himedia homescreen appeared. Unfortunately it showed still Android 7 and 2.0.9.
So I tried an upgrade to 2.1.0 but the result was the same.

I am tired of Android 7 and would like to downgrade to Android 5. For some reason it does not work. Any suggestions from you guys?
As a last option I will return the unit to Futeko within 30 days and look for something else...

« Last Edit: December 21, 2018, 02:05:15 PM by piggy_bag »

pcristi

  • Senior Member
  • ***
  • Posts: 1334
Re: Firmware upgrade / downgrade fails
« Reply #1 on: December 21, 2018, 02:44:15 PM »
http://www.futeko.com/newforum/index.php?topic=1392.msg10920#msg10920
Connect to USB 2.0 port(black) then try, If still fail try format USB flash as NTFS.

piggy_bag

  • Newbie
  • *
  • Posts: 2
Re: Firmware upgrade / downgrade fails
« Reply #2 on: December 22, 2018, 01:26:37 PM »
Thanks a lot - problem solved!
Firmware upgrade / downgrade works on the USB 2.0 port in combination with an NFTS formated flash drive.

 

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