Q10 pro static sound in dolby atmos in Lg OLED b8

[karpezito]

Hello, i have a problem with my q10pro, i have the 2.1.0 version on android 7.0
So, when i put a movie with dolby atmos my q10 say  true HD 7.1 but in my oled
Is only statatic please help me thank you

Sorry for my English

[Mount81]

TV's don't support HD audio. You need to switch to an SD audio track during playback, like to DD (AC3), or DTS. 

[karpezito]

Thanks, but when i put my xbox one s , or netflix, or anything with atmos support , works perfectly
But q10pro only static sound in raw 7.1 but just in my lg oled b8, please any solution? Thanks

[Mount81]

Sorry, but why do you want listen to HD audio on a TV's speakers anyway? There's absolutely no benefit from this at all compared to the SD audio tracks. As I've wrote TV's don't support HD audio. XBOX probably also sends just SD audio, and Netflix does absolutely sure. DD and DD + Atmos is still SD only, but True-HD is HD, that's why.  I have already wrote your best choices. If you really don't have any other SD track in the video, than set the output to LPCM and hope that it mixes down the HD track to 2 channel SD LPCM.

You need a capable AVR and speakers to get (also the benefits) of HD audio.

[karpezito]

Understood thank you for helping me, now i know what i have to do

[karpezito]

i have Another question , why all audio formats in raw 7.1 sound like static thanks

[futeko.com]

i have Another question , why all audio formats in raw 7.1 sound like static thanks

The raw 7.1 audio track sounds like static noise if the receiving device doesn't know how to decode it. DTS / DD would sound like static too if your TV couldn't decode them.

It means that your TV can decode DTS / DD but cannot decode the 7.1 formats.

The other products you mention are not sending 7.1 audio to your TV, it will be 5.1 or stereo.