Himedia Q10 Pro HDD problem

[TickMan]

I have problem with HDD install to this player.  I have 4TB WD, but player don't see it.  HDD is visible from other devices, but player don't see it.  I pull it out of player and did slow format inside desktop, but this doesn't help. How to solve problem like this ?

[futeko.com]

HDD should be formatted GPT partition table and NTFS file system.

Make sure the SATA connector is fully pushed into the connector on the HDD.

More info about installing HDD in Q10 Pro here: http://www.futeko.com/newforum/index.php?topic=932.0 and here: http://www.futeko.com/newforum/index.php?topic=576.0