UK BASED ∙ UK STOCK ∙ ESTABLISHED 2010
2 YEAR WARRANTY ∙ FAST DELIVERY
EXPERT TECHNICAL SUPPORT
4-JUN INTRUDUCING R_VOLUTION   3-JUN ZIDOO Z9X 8K AND Z30 PRO PRICE RISE   2-JUN INTRODUCING XIAOMI TV BOX S GEN 3 WITH COREELEC
Zidoo Z3000 Pro
8K Media Player with 3.5" HDD bay and dual HDMI.
  INCLUDES EXPRESS 2-4 DAY DELIVERY 
This forum was closed in October 2025 in response to sustained DDOS type attacks. It has been left up read-only to allow access to support information and downloads. Thanks to all the users who contributed over the years.

Visit futeko.com for new Audio and Video Media Players!

Author Topic: Stuck at boot, bad update?  (Read 8838 times)

svtcontour

  • Newbie
  • *
  • Posts: 2
Stuck at boot, bad update?
« on: August 14, 2017, 01:29:22 AM »
This is for a Q5

I was running 2.0.1 and went to update to 2.0.3, which I thought it took.  So then I went to update to 2.0.4 which required the 2.0.3 first.  Well now I'm stuck at the boot screen.  I have tried to reinstall 2.0.1, 2.0.3, and 2.0.4 with no luck.  I either get a update screen (Android with open chest and !) or the round wavy multicolored update screen.  It will  start the update for about 5 seconds, reboot, and end up at the boot screen again.  Below are the screens I get.

Any ideas?






« Last Edit: August 14, 2017, 01:45:34 AM by svtcontour »

futeko.com

  • Administrator
  • Senior Member
  • *****
  • Posts: 4657
Re: Stuck at boot, bad update?
« Reply #1 on: August 14, 2017, 01:23:51 PM »
I have sent instructions by personal message.

soy_blanco

  • Guest
Re: Stuck at boot, bad update?
« Reply #2 on: August 17, 2017, 07:20:20 PM »
« Last Edit: August 17, 2017, 07:22:21 PM by soy_blanco »

svtcontour

  • Newbie
  • *
  • Posts: 2
Re: Stuck at boot, bad update?
« Reply #3 on: August 17, 2017, 10:41:20 PM »

soy_blanco

  • Guest
Re: Stuck at boot, bad update?
« Reply #4 on: August 17, 2017, 10:53:09 PM »
Me ha pasado lo mismo, ya lo he solucionado.

Gracias!!

futeko.com

  • Administrator
  • Senior Member
  • *****
  • Posts: 4657
Re: Stuck at boot, bad update?
« Reply #5 on: August 18, 2017, 09:18:53 AM »

moewe

  • Guest
Re: Stuck at boot, bad update?
« Reply #6 on: November 11, 2017, 05:34:24 PM »
Hi!

I think, i have the same problem on my Q5 Pro.
I have updated from 1.1.0 to 2.0.4.
Is there a way to fix this?????

« Last Edit: November 11, 2017, 08:04:32 PM by moewe »

Phil181

  • Senior Member
  • ***
  • Posts: 388
Re: Stuck at boot, bad update?
« Reply #7 on: November 12, 2017, 04:01:37 AM »
Did you update using the "pin method" described in the Update thread? 
Did you select the correct file to download from Android 5 to 7?
http://www.futeko.com/newforum/index.php?topic=2097.0

Is your USB flash formatted with FAT32 as is required?  (Some have reported file issues with drives > 32Gb).
Did you only have the file called "update.zip" on the USB flash drive to perform the update? 

If yes to all of the above, try again....

moewe

  • Guest
Re: Stuck at boot, bad update?
« Reply #8 on: November 12, 2017, 12:41:53 PM »
Did you update using the "pin method" described in the Update thread? 
Did you select the correct file to download from Android 5 to 7?
http://www.futeko.com/newforum/index.php?topic=2097.0

Is your USB flash formatted with FAT32 as is required?  (Some have reported file issues with drives > 32Gb).
Did you only have the file called "update.zip" on the USB flash drive to perform the update? 

If yes to all of the above, try again....

I have updated first from within the User interface with the Android L to N update file.
But not the above one. It was a german CFW.
I used a Fat32 formatted 4 GB USB-Stick with only the update.zip in root directory.
I have also tried to downgrade to FW 1.1.0 and below (1.0.7) with the Pin method, but i don't see more than th e Himedia Logo.  :-((


moewe

  • Guest
Re: Stuck at boot, bad update?
« Reply #9 on: November 12, 2017, 06:15:06 PM »
It's working again!!  :D
I made the procedure in this threat
http://www.futeko.com/newforum/index.php?topic=1622.msg14469#msg14469
and now i am on FW 2.0.6   ;D

ciudatelul

  • Newbie
  • *
  • Posts: 1
Re: Stuck at boot, bad update?
« Reply #10 on: December 01, 2017, 10:44:04 PM »
Hi. I did the same for a Q10.

Can you please help me with information on how to recover it, pls.

Much appreciated.

This is for a Q5

I was running 2.0.1 and went to update to 2.0.3, which I thought it took.  So then I went to update to 2.0.4 which required the 2.0.3 first.  Well now I'm stuck at the boot screen.  I have tried to reinstall 2.0.1, 2.0.3, and 2.0.4 with no luck.  I either get a update screen (Android with open chest and !) or the round wavy multicolored update screen.  It will  start the update for about 5 seconds, reboot, and end up at the boot screen again.  Below are the screens I get.

Any ideas?








stl

  • Senior Member
  • ***
  • Posts: 649
Re: Stuck at boot, bad update?
« Reply #11 on: December 02, 2017, 09:15:46 AM »
Hi. I did the same for a Q10.

Can you please help me with information on how to recover it, pls.

Much appreciated.

Hi,
Which version did you had and which one are you trying to upgrade to? What have you tried so far?
« Last Edit: December 02, 2017, 09:21:13 AM by stl »

 

DELIVERY ∙ PAYMENT ∙ WARRANTY+RETURNS ∙ INTERNATIONAL TAX ∙ ABOUT ∙ PRIVACY ∙ NEWS ∙ CONTACT
© SDHDIGITAL LTD 2026
SITEMAP