Q10 pro and undertitles

[SteveFJR]

I have some films and series with extern undertitles and a lot with intern undertitles. My problem is with films and series with extern undertitles I cannot see or find them.

When I play a film or series with intern undertitles they come up automatically when someone speaks.

Is there something wrong with my Q10 or can`t a Q10 play a film or serie with extern undertitles?

Or, is there something wrong with my Q10 setup?

thanks in advance for any help.

[maelor]

The video file and the external subtitle file should be in the same folder.
Assuming your movie file are on the HDD (sda2) inside the Q10 Pro box and in the VIDEO folder then, for example, the folder:

Bambi (1942)

should contain the files:

Bambi (1942).mkv
Bambi (1942).ENG.srt

(the "ENG" denotes English subtitles, your subtitle file will have the appropriate language code.)

Then, when viewing the movie, select the subtitle.

[SteveFJR]

I think I know what you mee Maelor, what you say is correct externe ondertitles do have an mkv. file and a srt. file for ondertitles.

Problem is when I start the film, I see no ondertitles so I go into the menu too switch them on, and all I see is under Subtitles: Close!!

I cannot find the srt. file!!

That is also the difference with intern ondertitles they start up automatically with the film.

Maelor, got any more ideas for me to try?

thanks Steve

[SteveFJR]

Maelor, by the way I use an extern HDD (usb) to store my films on

[maelor]

Maelor, got any more ideas for me to try?

thanks Steve

(1) Open one of you srt files in Notepad. It should be a text file similar to this:

1
00:00:05,000 --> 00:00:12,074

2
00:00:45,700 --> 00:00:50,000
BAMBI - The Movie

3
00:10:50,360 --> 00:10:51,440
Hello. What's your name?

4
00:10:52,180 --> 00:10:53,000
Bambi!

If it's not, then the file is not a real srt file!

(2) Copy both the movie and srt files to a computer and try playing the video using VLC. Can you load the srt file there?

[SteveFJR]

Maelor, got any more ideas for me to try?

thanks Steve

(2) Copy both the movie and srt files to a computer and try playing the video using VLC. Can you load the srt file there?

YES, VLC is no problem, its after when I have put the film on my extern HDD and plug it in the Q10 that the problem starts, film YES subtitles NO, VLC film YES subs YES, thinking of throwing the Q10 out of the window and buying a Dune, never had problems with a Dune!!

[maelor]

OK, so I think it must be the KODI settings on your Q10?

1. Open KODI
2. Click on the SETTINGS icon
3. Click on PLAYER
4. Click on LANGUAGE
5. In the SUBTITLES, DOWNLOAD SERVICES settings, make sure that SUBTITLE STORAGE LOCATION is NEXT TO THE VIDEO

6. Now play the movie on Kodi and download new subtitles???