Q10 Pro bricked update Android 5.1.1 to Android 7 (merged topic)

[pcristi]

Yes is OK, HMD 1.0.8/1.0.9 f/w is come with black background.

I find this screen at startup. black screen and Tiles? it is OK?

[m-i-c-k-e-y]

I'm sorry guys,
I solved the problem. I realized I had made a really stupid mistake. so before I installed fw 1.0.7 and then I upgraed to 1.0.9 .

I find this screen at startup. black screen and Tiles? it is OK?

So what was the "stupid mistake"?

So that we will not fall for it?

[dpend]

Not sure why my and the OP's posts got merged. Ferrofist and my issue is clearly not the same as madmicio's.

[futeko.com]

Not sure why my and the OP's posts got merged. Ferrofist and my issue is clearly not the same as madmicio's.

The advice to fix it is exactly the same.

Try installing Android 5.1.1 firmware 1.0.7 or the Android 5.1.1 migration firmware

[HereIsTom]

I'm sorry guys,
I solved the problem. I realized I had made a really stupid mistake.

 What mistake had you made then?

[madmicio]

I'm sorry guys,
I solved the problem. I realized I had made a really stupid mistake.

 What mistake had you made then?

I state that it is not the first time that I update my q10, but this time I have downloaded the file and simply renamed to "upgrade.zip" as update my smartphone. so when I tried to update the q10 could not read the contents of files Upgrade.zip

careless mistake, but I repeated the process several times before I realized the mistake