HiMedia Q10 Pro HD Audio Problem

[rjongks]

Currently I'm using Denon 3311 with my Dune Prime 3.0 play all the HD Audio with no issue.

My setup as below:
1. Denon 3311 AVR
2. 5.1 Surround Setup
3. 65" Panasonic Plasma TV
4. Dune Prime 3.0 Media Player

Today I just bought a new HiMedia Q10 Pro to replace my Dune Prime 3.0. After test for few hours, I can't get the HD Audio working. Below is the list of issue that I'm facing:

1. Dolby TrueHD - totally no sound.
2. DTS MA - play as DTS core sound.
3. Dolby Digital - no issue.
4. DTS - no issue.

Q10 Pro Kernel version: 3.18.24
Q10 Pro Firmware version: HMD-1.0.1 2016-03-22.170326
Playback Setup: HDMI Output - RAW, HBR Output - RAW 5.1, 1080P24Hz - ON.

Please help.

Thanks.

[looun]

there are any problem with HD Audio: Dolby True Hd and DTS-HD,  you must playback with himedia media center and/or installed wrapper for kodi.

Kodi like others app not support Hd audio with himedia Box  at moment.

[rjongks]

I have HiMedia Wrapper installed. Even I playback using HiMedia Media Center (native player) the problem are there.

I even try to bypass the denon amp and direct output to TV, the HD audio also no sound.

[looun]

very strange ....it's first time about HD audio issues after old q10/q5 patch ,very old firmware of previous generation.

try different HDMI cable.
check your setting about your Denon 3311.

Panasonic Plasma TV NOT support HD audio, only DD.

[rjongks]

very strange ....it's first time about HD audio issues after old q10/q5 patch ,very old firmware of previous generation.

try different HDMI cable.
check your setting about your Denon 3311.

Panasonic Plasma TV NOT support HD audio, only DD.

When I connect directly to TV, I set both HDMI Output & HBR Output to Auto. I try non HD Audio file no issue.

I also tried 3 different HDMI cable but still same problem.

[looun]

When I connect directly to TV, I set both HDMI Output & HBR Output to Auto. I try non HD Audio file no issue.

Panasonic Plasma TV NOT support HD audio, so if you set  "HDMI Output & HBR Output to Auto" Q10 pro output LPCM audio stereo, no issues .

[rjongks]

When I connect directly to TV, I set both HDMI Output & HBR Output to Auto. I try non HD Audio file no issue.

Panasonic Plasma TV NOT support HD audio, so if you set  "HDMI Output & HBR Output to Auto" Q10 pro output LPCM audio stereo, no issues .

Problem is even in my Plasma TV also no sound for HD Audio movie. 

[hdmkv]

You mean downmix to stereo of HD audio? Yes, just choose PCM output in Q10 Pro's audio settings.

[rjongks]

You mean downmix to stereo of HD audio? Yes, just choose PCM output in Q10 Pro's audio settings.

I try to change Q10 Pro output to LPCM to play the HD Audio file (Dolby True HD in this case), but still no sound.

Do you guys think factory reset the Q10 Pro will help?

[looun]

it's very strange ...... first start to begin, which file do you test?
try this: http://kodi.wiki/view/Samples#HD_Audio_Test_Clips

[rjongks]

it's very strange ...... first start to begin, which file do you test?
try this: http://kodi.wiki/view/Samples#HD_Audio_Test_Clips

I try few BD ISO with Dolby True HD audio and also this sample file https://www.sendspace.com/file/z03few.

[BigPines]

rjongks, sorry to hear you are having trouble with Dolby TrueHD. I have not had any issues with TrueHD on my pre-production or production Q10 Pro units using a Denon AVR-X4200W AVR. I will download the sample you provided and report back.

[UHD]

You will not get Dolby TrueHD audio through HDMI through TV , even if you connect HDMI through ARC connection , because it will downsample it.

[rjongks]

You will not get Dolby TrueHD audio through HDMI through TV , even if you connect HDMI through ARC connection , because it will downsample it.

I understand, but its no sound at all. Not even stereo sound.

[hdmkv]

Go to audio settings and choose PCM.