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Messages - atkinsonline

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HiMedia Q10 Pro, Q5 Pro / Re: Connecting to NAS with Q10 Pro

« on: March 26, 2017, 11:18:24 PM »

Auto Detect shows my NAS as well but when I click it, the Q10 fails to connect. I expected it to request a user name and password.

However, if I use the option to manually add my NAS, it requests the server name (I enter the same one shown by auto detect) and I can also enter a folder name, user name and password. Doing it this way works for me. For what it's worth, I have a Synology 1515+

HiMedia Q10 Pro, Q5 Pro / Re: Just received Q10 Pro

« on: March 20, 2017, 04:02:54 PM »

Thank you. I'll check that out.

HiMedia Q10 Pro, Q5 Pro / Re: Just received Q10 Pro

« on: March 18, 2017, 05:10:42 PM »

Thanks very much for the additional information. I definitely did get faster throughput once so something has changed. I'll investigate how easily ethernet can be connected and if that is not feasible I'll try to see why the powerlines have degraded. I hadn't considered that 3 floors could be a problem. The floors are definitely on different circuit breakers.

I transferred a 4TB drive from my Dune HD 3D box to the Q10 but the Q10 could not read anything on it. Fortunately, the drive was easy to format via the rear USB port with my PC so I'm currently copying loads of stuff from my 2TB portable drive to the internal drive via USB3. It is taking a long time. I'm using the Android File Manager and it provides no feedback except that it is copying files.

HiMedia Q10 Pro, Q5 Pro / Re: Just received Q10 Pro

« on: March 18, 2017, 01:37:15 PM »

Hi Phil, thank you for the detailed reply.
I'd not looked at my powerline adapters for a while but just did. It turns out one of the main two between NAS and Q10 was a 650mbps Develo and the other was 1200mbps. I found another 1200 so swapped out the 650. Each is plugged directly into a mains socket. When copying a big file I get about 5MBps which I guess is about 40mbps which seems slow for a 1200 device. I'd expect around 300 to 500mbs.

I've found that my 1TB portable hard drive is pretty quick. It is USB 3 as is my NAS and PC so when copying a big file I get about 95MBps which is pretty good. It's inconvenient to transfer from PC to NAS via an external drive but I can live with that until I cable up with ethernet. So for now, the NAS lives near the Q10.

I have friends arriving soon so I had better tidy up all the cables etc and get ready to demo and show off later!

HiMedia Q10 Pro, Q5 Pro / Re: Just received Q10 Pro

« on: March 17, 2017, 08:28:45 PM »

Thanks for the reply Karl,

I'll try your suggestions. I suspect something has changed to affect the powerline adapters because I can see now that copying a large file is much slower than it used to be.

For now, I've done as you suggested and moved the NAS to be near the AV equipment in the lounge and it's working perfectly. I do all my work and blu-ray ripping on my main big PC two floors up and will not be able to copy 40 or 50GB iso's via the powerline. I need to investigate installing cat 5 or cat 6 around the house but that is not going to be easy. I've got a 1TB portable hard drive but that is not particularly fast as a transfer medium.

I must be completely off topic here so had better stop. Very pleased to say the Q10 is working perfectly so far.

John.

HiMedia Q10 Pro, Q5 Pro / Just received Q10 Pro

« on: March 17, 2017, 04:44:44 PM »

Hi, thanks to .'s answers yesterday and very quick turnaround, I received my new Q10 today.

Only had time for a quick play but so far, loving it. Picture is great quality and Atmos sound is working fine (one of the main reasons for buying it).
I have a slight problem but not really with the Q10 so I'm just looking for some advice. My TV and receiver (Denon X2300W, also new) are in my lounge which is two floors away from where my NAS sits. I use very good Devolo Powerline adapters (max 1200 mbps) to connect from NAS to switch up stairs to equipment in the lounge. This normally works perfectly and is also how I get 60mbps internet from downstairs to upstairs.
Connecting the Q10 to my NAS via that causes LOTS of stuttering of video. If I connect a very long ethernet cable across the two floors, the Q10 plays back perfectly. Does anyone have any advice on this to avoid a very long ethernet cable? I keep the NAS upstairs near my main work computer for speed of copying files (1gbps connections). I may need to rethink that!

[Later], I thought my Apple TV box was playing these files perfectly but I see now that it also struggles with very big files (eg 30 GB MKV) so I guess I'm hoping for too much from powerline.

Let me know if I should not post a question like this here. I'm sure I'll have real Q10 questions soon

Thanks
John.

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